General Description and Classification Standards 

Directs, manages, supervises, and coordinates the programs and operations of the airport. The Airport Director has broad responsibility for the overall organization, staffing, budgeting and operations of the municipal airport, and the creation and attainment of departmental goals and performance objectives. This is a high level of strategic and operations management reporting to a top department executive or a department deputy. Position manages a primary function of the department and recommends operating policy and procedure subject to department executive approval. This level would be expected to manage either a varied array of professionals and manager. This is NOT a routine promotional level and the specific justification for classification at this level must be documented. 

Supervision Received 

This position works independently and attends regular meetings with senior management. Routinely collaborates with managers and other directors to accomplish common goals. Direction received is very general and focuses more on long-term and short-term operating objectives.

Essential Duties & Responsibilities 

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Plans, organizes and directs the operation, maintenance and property management activities of the Airport Department through subordinate managers and supervisors

Reviews recommendations and actions of subordinates; and resolves issues within various group and stakeholders.

Establishes departmental goals and evaluates the effectiveness of work processes, systems, and procedures.

Works with community representatives, City management, and staff to establish departmental goals, objectives and service needs; initiates meetings and focus groups to identify work plans and priorities, and potential solutions to issues.

Represents the Airport Department before the City Council, Airport Commission and other governmental bodies; recommends and explains Airport policies to City Administrator, Commission members, and the general public.

Directs and participates in the development and administration of the departmental budget; prepares reports and recommendations concerning budgetary and staff requirements of proposed policies and projects, including operating expenditures, capital outlays, construction programs; and conformance with planned costs.

Provides exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.

Proactively ensures the airport is in compliance with the U.S. Federal regulations; interprets applicable laws, regulations, and policies to ensure compliance.

Identifies and spearheads the development of technologies, procedures and regulations to improve safety, efficiency, and customer service and safety.

Reviews, analyzes, and make recommendations concerning the Safety and Incident Reports, Airport Emergency Planning, Airport Safety, Customer Service, and Construction Plans. 

Decision Making 

Decisions are made in response to various requests from airport tenants (airlines, concession vendors, FAA, etc.,) that may have an impact on airport operations. Construction and maintenance projects are also reviewed and decisions must be made to ensure safety, efficiency, and customer service is not adversely impacted, Establishes organization strategy and policy within required legislative or executive limitations

Leadership Provided

Collaborates with other entities to provide direction in shaping policies used throughout the U.S. and other countries. Provides guidance and mentoring to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. Guidance should typically be general in nature and focus on objectives, end results, and policies. 

Knowledge, Skills & Abilities 

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Thorough knowledge of the Airport and Aviation operations, principles, and practices relating to risk management, security, safety, and fire protection; Comprehensive knowledge of regulatory management; Thorough knowledge of the methods and practices employed in directing and supervising service personnel and operations.

Skilled in solving complex problems; excellent verbal and written communication skills; skilled in operating and maintaining a variety of aircraft and airport equipment; skilled in preparing clear and concise administrative and financial reports; skilled in researching, analyzing, and evaluating new service delivery methods, procedures and techniques.

Ability to lead a competent, professional team with a management style that encourages and solicits staff participation; ability to operate aircraft radio equipment and communicate clearly and concisely in a pressure-filled, challenging environment; ability to plan, develop, and conduct training programs; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with County officials, supervisors, employees, and the general public; ability to conduct detailed analytical evaluations and studies as they relate to federal regulations; ability to prepare reports and recommendations; ability to write, review, and administer contracts for Airport construction, repairs, and services. 

Minimum Qualifications Education and Experience 

Bachelors degree in Airport Management, Business Administration or closely related field. 5-7 years of Senior Management experience or related position at a domestic/large hub airport.  

Preferred Education & Experience 

Masters degree in Airport Management, Business Administration or closely related field. (Equivalent professional experience may be considered for substitution for the masters degree on an exception basis) and 8 - 10 years of Senior Airport/Aviation Operations Management experience or related position at a domestic/large hub airport. 

Essential Capabilities and Work Environment 

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.