Organisation: Leicestershire County Council 

Work Location: County Hall, Glenfield

Worker Category: Hybrid Worker

Salary: Grade 6, £23,898 - £24,300 (pro rata for part-time) 

Working Hours: 1x Full time (37 hours per week) and 1x Half time (18.5 Hours per week). Standard office hours are Monday – Thursday 8.30 – 5pm and Friday 8.30 – 4.30pm. Flexible working will be considered.

Contract Type: Permanent

Closing Date: 6th May 2024

Are you looking for a rewarding career in Adult Social Care where you can make a difference?

Do you want a job where no two days are the same?

About the Role

The Adaptations Team is a small, friendly team based in the Adult Social Care OT Service. We support various commissioning teams in Adult Social Care, Health and the private sector to provide adaptations and equipment to ensure the best possible outcomes for the people we work with across Leicestershire.

We are looking to appoint 1.5 full time equivalent Adaptations Assistants (2 posts - one 37 hours per week and one 18.5 hours per week) to process referrals for minor adaptations and arrange for equipment installations and servicing in people’s homes across Leicestershire. 

Main duties will include processing referrals for minor adaptations and placing orders for works to be completed or equipment to be installed, checking on the progress of work and chasing contractors, communicating with local District and Borough Councils and private landlords regarding work in their properties and processing invoices for works carried out. It will also include speaking to the public about the progress of referrals and queries about their equipment.

About You

To apply for this post, you must:

• Have 5 GCSE’s (grades A-C)/NVQ level 2 or equivalent; or experience in an admin setting and/or experience relevant to the post.
• Be computer literate, including Microsoft Word, Excel & Office, and experience using databases and keeping accurate records.
• Ability to communicate with members of the public, contractors and organisations we work with, on the phone and via email. 
• Experience of placing orders, paying invoices and dealing with queries about orders and payments. 
• Experience of working as part of a team

You must also have an understanding of, and commitment to, equality, diversity and inclusion. 

In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. 

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. 

For more information or an informal discussion, please contact:

Rebecca May, Senior Adaptations Officer

Telephone: 0116 305 9234

Email: rebecca.may@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

Leicestershire County Council is a Stonewall Top 100, Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us