Analytics Engineer

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role… 

Due to our continued growth, Flipdish is seeking a Senior Analytics Engineer. This person will join as an individual contributor in our Analytics function reporting into our Data Science and Analytics Lead, with the opportunity to supercharge our growth in 2024 and beyond by improving reporting and providing actionable insights to teams across the whole company.

This a generalist technical role. The candidate should be open to working on a number of different data initiatives in parallel across the company, with a view to tying all of Flipdish’s data together coherently and making it more useful for stakeholders. The role is primarily a mix of analytics engineering and data analysis.

They will work with teams across the whole company to improve understanding of the business and automate reporting.

In this job, you’ll… 

• Create new DBT SQL data models, KPIs, dashboards and reporting solutions in Looker and Metabase for primarily self-serve analytical use to help stakeholders answer critical questions related to their business areas.
• Capture and distill data & analytics requirements, translating between the business objective and the technical solution, and feedback on feasibility and timelines.
• Be first line of support for the business on ad-hoc data queries and critical analysis for decision making.
• Document solutions e.g. code comments, metric definitions, dashboard explanations, etc. to enable visibility and transparency.
• Handover solutions and communicate data insights and high level methodology to non-technical audiences through clear writing, visualisations and narratives.
• Develop data quality monitoring and engage business stakeholders to take ownership of resolution.
• Support Data Science and Analytics Lead with feature engineering for ML and deep-dive analysis.

We’re looking for… 

• 3+ years experience helping teams make impactful decisions with data.
• Advanced SQL: Expert at efficiently extracting large volumes of data. Proven commercial experience using SQL to answer business questions.
• Experience designing data models from scratch (ideally in DBT)
• Familiarity with database design and data engineering concepts.
• Able to context switch, work on parallel projects and respond quickly to ad-hoc requests.
• A quick learner and strong problem solver.
• Has meticulous attention to detail.
• Strong communication skills - both written and verbal, with the ability to work with both technical and non-technical stakeholders.

Desirable

• Professional experience with data visualisation and BI tools (Looker, Metabase, Tableau, etc).
• Experience writing LookML.
• Data transformation and statistical programming ability in Python.
• Experience working in data roles at technology companies or high growth start ups.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub model - we encourage a healthy blend of hub & home working

🌴25 days holidays per year and plenty of company get togethers!

❤️‍🩹 Healthcare coverage for UK, Ireland, and US based employees

🎭 Team meet-ups and social events

🔗 You can read more about our benefits here

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. 

We’re flexible employers. We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch. 

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.