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Job Descrption

We are seeking a dedicated and experienced Tally Support Specialist to join our dynamic team. We are looking for a professional with deep knowledge of Tally who can provide comprehensive support to our customers, including installation, configuration, training, and ongoing assistance.

Responsibilities

Tally Installation and Configuration: Set up and configure Tally software for customers, ensuring a seamless onboarding process.

Training: Provide thorough training to customers, helping them understand and utilize Tally effectively to meet their business needs.

Customer Support: Offer prompt and effective support to customers, resolving queries and issues related to Tally usage.

Sales Support: Assist the sales team by providing technical insights and support during the sales process.

Problem Solving: Troubleshoot and resolve technical issues related to Tally, ensuring minimal disruption to the customer’s business operations.

Documentation: Maintain accurate records of customer... interactions, installations, and training sessions.

Qualifications

Proven experience with Tally software.

Bachelor's degree in Accounts/ finance, Tally certification is a plus.

In-depth knowledge of Tally features, functionalities, and best practices.

Strong customer service skills with a focus on delivering excellent user experiences.

Excellent communication skills.

Ability to troubleshoot and resolve technical issues efficiently.

What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

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