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Administrative Assistant/Customer Service Representative at Voli Agency
Dubai, United Arab Emirates
Job Descrption
• Provide administrative support to our team and clients, including
managing calendars, scheduling appointments, and handling
correspondence.
• Serve as the first point of contact for customer inquiries,
providing friendly and efficient assistance via phone, email, and chat.
• Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
• Maintain accurate records and databases, ensuring data integrity and confidentiality.
• Collaborate with team members to improve processes and enhance the customer experience.
• Perform general office duties and ad hoc tasks as needed to support the team and business operations.
Requirements:
• Proven experience as an administrative assistant, customer service representative, or similar role.
• Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
• Strong organizational and time management abilities, with the capacity to prioritize... tasks and meet deadlines.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently in a remote environment, with minimal supervision.
• High school diploma or equivalent; additional qualifications in administration or customer service are a plus.
What We Offer:
• Competitive compensation package with opportunities for advancement.
• Flexible work schedule and the ability to work remotely from anywhere in the world.
• Ongoing training and professional development opportunities to support your growth and success.
• A collaborative and supportive team environment where your contributions are valued and recognized.
Join Our Team: If you’re ready to take your administrative and
customer service skills to the next level in a rewarding remote
position, we want to hear from you! Apply now to become a valued member
of our team
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