Job DescriptionThe Executive Assistant will be instrumental in the smooth operation of the Executive Office, providing essential support to the Chief Operating Officer. This role demands high-level analytical thinking, exceptional organizational abilities, and effective communication skills with both internal and external stakeholders.Responsibilities• Executive Support: Provide comprehensive support to the Chief Operating Officer by managing calendars, scheduling meetings, and arranging travel.• Operations Management: Oversee daily operations including coordination with departments and stakeholders, managing office resources, optimizing workflows, and handling office systems, data administration, and filing.• Financial Reporting: Generate and analyze financial reports, ensuring accuracy and timeliness.• Office Management: Maintain an organized and efficient office environment, handle administrative tasks, and liaise with stakeholders.• Communication: Serve as a primary contact for... internal and external stakeholders, ensuring clear and professional communication.• VIP Coordination: Manage VIP guest bookings and requests, ensuring a high standard of service.• Confidentiality: Exercise discretion with confidential information related to the Executive Office.• Team Spirit: Contribute positively to the team s morale and maintain effective relationships with colleagues.• Meetings & Briefings: Attend briefings, meetings, and training as required by the Executive Office.• Ethical Conduct: Ensure all activities are conducted honestly and ethically, in compliance with local laws.• Guest Feedback: Actively solicit and relay guest feedback to the Chief Operating Officer.• Secretarial Duties: Perform all secretarial tasks as assigned by the Chief Operating Officer. QualificationsExperience/Certificates/Education• Bachelor s or Master s degree.• Minimum of 4 years experience as an Executive Assistant to C-Suite level.• Experience with a wide range of administrative and executive support tasks.• Prior experience in a luxury hotel environment preferred; good understanding of hotel operations is a plus.• Fluent in English with strong written and verbal communication skills.• Exceptional analytical and problem-solving skills.• Strong organizational and time-management abilities.• Proven ability to handle sensitive information with discretion.• Proficient in Microsoft Office suite.• This role is ideal for a highly organized, professional individual who can manage a range of responsibilities while maintaining a high standard of service and confidentiality.Abilities/Key Competencies/Skills• Strong leadership and interpersonal skills.• Excellent communication abilities.• High level of integrity and honesty.• Ability to remain calm and respond swiftly in various situations.• Results-oriented with attention to detail.• Capable of multi-tasking and thriving in high-pressure environments.• Team player and motivator.• Self-starter with a professional appearance.• Well-organized with collaborative spirit
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