Worldwide Companies City

Job Descrption

Job Description:

We are seeking a dynamic and motivated Telecaller to join our growing team. If you are a skilled communicator with a passion for providing excellent customer service and driving sales, we want to hear from you!

Key Responsibilities:

- Make outgoing calls to potential customers and schedule high-quality leads for the sales team.

- Understand customer needs, clarify information, research issues, and provide effective solutions.

- Identify opportunities to upsell services and enhance customer satisfaction.

- Follow up with potential customers in a timely manner.

- Manage a large volume of outbound calls efficiently, meeting individual and team targets.

- Document call details in the CRM according to company standards.

- Be well-versed in Square yards services to effectively qualify customer needs.

- Demonstrate sales aptitude by asking for the next meeting and suggesting additional products or services.

- Ensure a positive customer experience and build strong... rapport with customers.

- Schedule Experience Centre visits with the design team and follow up with internal stakeholders to ensure customer requests are addressed.

- Make reminder calls to customers, schedule appointments, and maintain accurate records of interactions, inquiries, and complaints.

- Communicate professionally in all interactions with both internal and external customers.

Expertise & Qualifications:

- Graduate in any stream.

- Relevant experience in telesales, inside sales, or a similar role.

- Familiarity with CRM and cloud telephony systems.

- Customer-focused, with the ability to adapt to different personalities.

- Strong multitasking, prioritization, and time management skills.

- Experience in a call center environment, particularly in UAE market.

- Excellent listening, verbal, and written communication skills.

- Fluent in spoken English with proper grammar and fluency.

- Language skills required: English, Hindi. (other languages are a plus)

If you have a passion for sales, exceptional communication skills, and are eager to help customers, we would love to meet you!

Join us and take your career to the next level!

Job Types: Full-time, Permanent

Pay: From AED2,500.00 per month

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