Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

The role:
As an IT Administrator, you will play a crucial role in maintaining and supporting the IT infrastructure at Critical Manufacturing at our office in Tijuana, Mexico and as part of our Global IT Team. We are looking for a highly motivated individual who has a strong technical background and is passionate about managing enterprise-level systems and networks.

What you will do:

• Manage and support the company's IT infrastructure, including servers, networks, and cloud services
• Ensure the security and integrity of data, systems, and networks
• Implement and maintain IT policies and procedures
• Troubleshoot and resolve hardware, software, and network issues
• Provide technical support to employees

Requirements

What you must have:

• Proven experience as an IT Administrator or similar role
• Strong knowledge of Windows and Linux operating systems
• Experience with virtualization technologies (VMware, Hyper-V)
• Experience with networking technologies (Firewalls, VPN, DNS, DHCP)
• Basic knowledge of scripting languages (Powershell, Bash)
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Excellent English skills – spoken and written

What we consider a plus (not mandatory):

• Experience with cloud platforms (AWS, Azure)
• Experience with enterprise backup and disaster recovery solutions
• IT certifications (e.g. Microsoft Certified Systems Administrator (MCSA), CompTIA Network+, CCNA)