Worldwide Companies City

Job Descrption

Salary

£47,657 - £52,040

Number of jobs available

1

Detail of reserve list

12 Months

Region

London

City/Town

London

Building/Site

Ealing Magistrates, W13 0SD, Highbury Corner Magistrates, N7 8JA, London CTS Willesden Magistrates' Court, NW10 2DZ, Stratford Magistrates, E15 4SB, Wimbledon Magistrates, SW19 7JP

Grade

SEO

Organisation Grade for MoJ

SEO

Post Type

Permanent

Working Pattern

Full Time

Role Type

Facilities Management, Property

Will the successful applicant have line manager responsibilities?

Yes

Job description

Ministry of Justice

HM Courts and Tribunal Services

Job role: Area Facilities Manager (London)

Directorate: Property

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are... committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.

About the role

An exciting opportunity awaits you to join our dynamic and welcoming team within the HMCTS Property Directorate. As an Area Facilities Manager, you will oversee all day-to-day operational property and facilities management activities across London. Your responsibility will be to ensure that buildings are fit for purpose, provide a safe environment, and comply with all statutory and legal regulations. This includes working closely with our Total Facilities Management Providers, managing repairs, preventative maintenance, cleaning, portering, waste, and security services, while also working closely with Capital Project Teams to oversee various asset replacement projects that align with operational needs and long-term estate planning.

Main Activities/Responsibilities

Your role as the Area Facilities Manager encompasses several key aspects (but not limited to):
• Responsible for understanding the business needs of HMCTS across all clusters to support and implement excellent facilities management services within operational delivery. Utilise expertise in facilities management and performance monitoring principles to define and implement effective systems and procedures.
• Monitor and contribute to a dashboard that reports progress and data for regular review and interaction within HMCTS, including at senior levels. Pay particular attention to user service level metrics, collaborating with the HMCTS Property Directorate and wider operation teams to enhance the user service experience across the estate. Report issues, trends, and proposed solutions to senior leaders for consideration and decision-making.
• Responsible for managing external service providers related to facilities management within the London area and contributing to monthly regional contract meetings. This includes leveraging an understanding of the contractor's services at both strategic and operational levels, as well as familiarity with contract types, documentation, terms and conditions, and management requirements. Supported by HMCTS commercial and legal departments, the role requires working effectively with contractors to ensure a high-quality, safe, and efficient facilities management service, in compliance with relevant contract law.
• Responsible for managing a geographically dispersed team of Facilities Managers and fulfilling any additional roles and responsibilities associated with line management, in line with HMCTS policy.

What are we looking for? (Person Specification)

The ideal candidate for this position should demonstrate:

Essential
• A successful track record in managing people, properties and relationships across various sites. A strong background in Facilities Management & Contract Management understanding contract law, terms, and conditions.
• Established professional relationships with a range of stakeholders and users, using great negotiating and influencing skills to collaborate and share information to reach required outcomes.
• Strong communication skills; establishing professional relationships with customers and stakeholders, articulating complex processes and expectations whilst working closely with both internal and external parties.
• Proficient at using IT systems, such as Microsoft Teams, Word, Excel and analysing data to make informed decisions.
• A good level understanding of Fire Safety and Security. Familiarity of key Health and Safety regulations relevant to facilities management.
• Experience of working within defined policies and procedures, for example financial constraints.

Desirable
• A technical hard or soft service qualification (e.g. Institute of Workplace and Facilities Management) or a suitable management qualification.
• Asbestos Awareness Training – Knowledge of managing asbestos in buildings to ensure safety and compliance.
• L8 Training (Legionella Awareness) – Experience with water hygiene management, particularly in preventing Legionella risks.
• BICS (British Institute of Cleaning Science) Cleaning Standards – Knowledge of cleaning standards and procedures to maintain a high level of cleanliness and hygiene across facilities.
• CAFM (Computer-Aided Facilities Management) Portal Experience – Proficiency in using CAFM systems to manage and track facilities services and assets.
• Budget Management – Experience in handling budgets, particularly within underfunded or resource-limited settings.

The qualifications listed above are not essential requirements for submitting your application, however these credentials are essential for the role. You will be expected to undertake these qualifications as part of your training once in post.

For a comprehensive overview of the role, please find the attached role profile.

Further details

The London Region covers 35 sites, managed by three Facilities Managers, with most sites located within the M25.

You will be expected to support your three Facilities Managers and your Regional Facilities Manager by attending site visits as needed to address escalations, management of projects and carry out various FM Audits. These may be raised by your team or key stakeholders, including Judiciary members at each site. Occasionally, the successful candidate may be required to travel to other HMCTS sites outside the region, in line with business needs. There is an opportunity to utilise our Business short term/daily car rental contract for travel to sites – further detail can be provided.

This role is full time, 37-hour week Monday – Friday.

The building sites listed in the advertisement are not exhaustive, The successful candidate will have the opportunity to discuss and agree their preferred base location in the London Region with their line manager at onboarding stage.

About our benefits

We reward our people for their hard work and commitment. We have a number of family-friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.

Proud to Serve. Proud to keep justice going.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support
• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
• To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Interview dates

Interviews expected week commencing 9th December, subject to change.
The presentation brief will be sent to candidates ahead of the interviews.

Closing Date:

18/11/2024, 23:55 hours.

Contact information

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 91808.

Level of security checks required

Counter-Terrorism Check (CTC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:
• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

Supporting document 1

Role Profile - Property - SEO - AFM.pdf – 164KB Opens in a new window

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Experience

CV

Statement of Suitability - 750 word limit

Use of Artificial Intelligence (AI)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Interview stage assessments

There is 1 interview stage for this vacancy.

Behaviours

Communicating and Influencing

Experience

Managing Priorities whilst staying within Budgetary restraints

Technical Skills

Using performance metrics to monitor the effectiveness of your contractors / TFM Provider & ensuring service levels are met

Additional Assessment(s)

Presentation

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Your CV has been submitted successfully.

 Send CV

 Send CV

 Send CV