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Job Descrption

IT Operations Manager McCabe and Barton are partnering with a growing global ESG client in recruiting for an IT Operations Manager on a permanent basis. The Role We're seeking an IT Operations Manager to join our client's dynamic team in London. This pivotal role combines hands-on technical expertise with strategic vision, supporting approximately 50 users in a SaaS-centric environment. Location: Central London (3 days in office, 2 days WFH option) Key Responsibilities Manage and optimize the SaaS-based technology stack (Microsoft 365, SharePoint, Salesforce) Collaborate with the IT Managed Service Provider for 1st and 2nd line support Implement IT security strategies and policies with the security vendor Troubleshoot complex technical issues Contribute to IT roadmap development and strategic planning Required Skills and Experience 8 years in an IT operations, role, preferably in a SaaS-heavy environment Strong knowledge of Microsoft 365 suite, SharePoint, and Salesforce Experience... with Microsoft Cloud-based services (Entra, Intune, Autopilot) Strong Vendor management experience Must be hands on and be able to work stand-alone Excellent problem-solving, analytical, and communication skills In-depth knowledge of IT security best practices Excellent stakeholder management skills Qualifications Degree in Computer Science, Information Technology, or related field Relevant IT certifications (e.g., ITIL, CISSP, PMP) preferred Our Client Offers Opportunity to work with a leading ESG network Hybrid working model Excellent benefits If this sounds like you, please apply with an updated version of your CV

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