Job Descrption
IT Operations Manager
McCabe and Barton are partnering with a growing global ESG client in recruiting for an IT Operations Manager on a permanent basis.
The Role
We're seeking an IT Operations Manager to join our client's dynamic team in London. This pivotal role combines hands-on technical expertise with strategic vision, supporting approximately 50 users in a SaaS-centric environment.
Location: Central London (3 days in office, 2 days WFH option)
Key Responsibilities
• Manage and optimize the SaaS-based technology stack (Microsoft 365, SharePoint, Salesforce)
• Collaborate with the IT Managed Service Provider for 1st and 2nd line support
• Implement IT security strategies and policies with the security vendor
• Troubleshoot complex technical issues
• Contribute to IT roadmap development and strategic planning
Required Skills and Experience
• 8+ years in an IT operations, role, preferably in a SaaS-heavy environment
• Strong knowledge of Microsoft 365 suite, SharePoint, and... Salesforce
• Experience with Microsoft Cloud-based services (Entra, Intune, Autopilot)
• Strong Vendor management experience
• Must be hands on and be able to work stand-alone
• Excellent problem-solving, analytical, and communication skills
• In-depth knowledge of IT security best practices
• Excellent stakeholder management skills
Qualifications
• Degree in Computer Science, Information Technology, or related field
• Relevant IT certifications (e.g., ITIL, CISSP, PMP) preferred
Our Client Offers
• Opportunity to work with a leading ESG network
• Hybrid working model
• Excellent benefits
If this sounds like you, please apply with an updated version of your CV
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