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Director, Global People Operations at Bumble Inc.
London, United Kingdom
Job Descrption
Bumble Inc. is the parent company of Bumble, Badoo, Fruitz, and Official. Our platforms empower individuals to cultivate healthy and equitable relationships through kind connections. Founded by CEO Whitney Wolfe Herd in 2014, Bumble was among the first dating apps centered on women’s experiences, facilitating connections across dating (Bumble Date), friendship (Bumble BFF), and professional networking (Bumble Bizz). Badoo, launched in 2006, is a pioneer in web and mobile dating products. Fruitz, established in 2017, encourages open and honest communication of dating intentions through playful fruit metaphors. Official, launched in 2020, is an app designed to foster open communication between couples.
Bumble is seeking a strategic, experienced, and thoughtful leader to join our organization as the Director of Global People Operations, reporting directly to the VP of People Strategy & Operations. In this pivotal role, you will lead the evolution of HR operations at Bumble... creating a technology-enabled business model that prioritizes the human experience. You and your team will play a crucial role in enhancing employee engagement and growth throughout the candidate, employee, and alumni lifecycle.
What You'll Do
• Strategic Leadership: Develop and execute the strategy for people operations, knowledge management, and employee support across the enterprise
• Infrastructure Development: Build and manage a scalable HR operational infrastructure to enhance efficiency, compliance, and service levels
• Seamless Employee Experience: Create intelligent connections between systems, data, processes, and coworker interactions to ensure a smooth employee journey
• Team Development: Lead, coach, and inspire a globally distributed team, fostering a culture of collaboration, innovation, and continuous improvement
• Knowledge Management: Establish foundational knowledge management capabilities for the People team to reduce employee reliance on support queries
• Holistic Support: Implement an AI-powered backend with a user-friendly Slack interface for an integrated knowledge and support management capability
• Process Refinement: Continuously enhance existing HR processes by implementing automation and tailored solutions to meet local regulatory needs
• Operational Management: Oversee the execution of employee leaves of absence, the Contingent Worker program, immigration, visa processes, and relocations
• Data-Driven Insights: Utilize analytics to identify workforce trends and challenges, implementing comprehensive solutions for long-term impact while ensuring the smooth delivery of global operations
About You
• Regulatory Knowledge: Strong understanding of HR regulations, employment laws, and best practices, particularly in the UK, EU, and the US
• Solution- Oriented Mindset: Operationally focused with a commitment to enhancing employee experiences
• Collaborative Approach: Proven ability to drive collaboration across teams, prioritize and delegate effectively, and achieve successful outcomes
• Team Leadership: Demonstrated success in leading and developing high-performing global teams
• Adaptability: Proactive and adaptable, thriving in fast-paced, dynamic environments
• Communication: Excellent written and verbal communication skills, tailored to diverse audiences
• Business Acumen: Strong strategic thinking capabilities, with a readiness to engage hands-on when needed
• Travel Availability: Willingness to travel up to 10% to our People hubs in Austin, Texas, NYC, and UK, London as required to meet strategic goals and support team functions
Inclusion at Bumble, Inc.
Bumble Inc. is an equal opportunity employer and strongly encourages applications from individuals of all ages, colors, sexual orientations, gender identities, veterans, parents, people with disabilities, and neurodivergent individuals. We are committed to making reasonable adjustments to support your application process. Please feel free to inform us of any accommodations you may need. Additionally, we invite you to share your pronouns (e.g., she/her, he/him, they/them, etc.) in your application
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