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Security Officer FOH at Mitie
London, United Kingdom


Job Descrption
Job Overview

Security Officer (Front Of House)

Hourly rate: £14.70

Contracted hours - 48hrs
• Job Overview:
• We are seeking a highly motivated and vigilant Security Officers to join our team.
• As a Security Officer, you will be responsible for safeguarding our client's premises, assets, and personnel.
• You will play a key role maintaining a secure environment and deterring potential threats.
• Working a 48hrs rotation of 4 days a week 12hrs shift
• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Main Duties
• * Conduct regular... building patrols both external and internal of the premises to ensure security.
• Monitor surveillance cameras and alarm systems.
• Respond promptly to alarms and incidents.
• Maintain a visible and professional presence.
• Enforce site Policies and Procedures, Assignment Instructions and SOPs.
• Write detailed incident reports.
• Collaborate with local law enforcement agencies where necessary.
• Provide excellent customer service to clients and visitors.
• Assist with emergency response and evacuation procedures.

Training:
• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Protection and Health & Safety:
• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss, or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Regional Operations Centre to report all incidents.

What we are looking for
• Proven experience as a Security Officer in related roles.
• Valid Security Licence (SG or DS).
• Valid First Aid Certificate (EFAW or FAW).
• Strong Observational Skills and Security Situational Awareness.
• Excellent Communication Skills.
• Physically fit and capable of standing and walking for extend periods.
• Basic Computer Skills.
• DBS Check

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MITIE
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