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Soft Services Manager at OCS Group
London, United Kingdom
Job Descrption
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control and Security services to a wide range of prestigious clients, within the Healthcare market.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role:
Main... Duties & Responsibilities of the Role
• In conjunction with other OCS Managers and UAL FM Team deliver the strategy and plans across the site taking into consideration short, medium, and long term aims
• To have full accountability for the implementation and delivery of the soft services at Eastbank mainly managing the cleaning team and working closely with OCS Security Management at UAL
• To have responsibility and accountability for leading the effective operational delivery and facilitation of all Soft Services within UAL Eastbank
• Working closely with the UAL FM Teams, OCS Security Management, The Domestic Cleaning Services Manager and OCS Contract Director to review and implement new initiatives, legislation, and other changes both internal and external
• Work collaboratively with OCS supplier(s) and contract staff, be accountable for the confident delivery of excellent high performing services to UAL and stakeholders in your building.
• Lead the operational management of the UAL contract ensuring cleaning services meet the requirements of Eastbank
Experience, skills & responsibilities:
• Knowledge of PC based rostering systems, Timegate.
• Knowledge of creating rosters to suit levels of contractual requirement.
• Understanding of Cleaning and Security schedules, duties for events
• Experience within the public or corporate sectors in a large organization or venue where events and quick turn arounds take place regularly.
• Knowledge of pay roll systems
• Outstanding knowledge and a demonstrable track record of expertise in the successful management of teams at a site-based level
• A proven track record in Management, specifically cleaning contract in the corporate or public sector in a large building or multi sites contract
• A good general level of education.Ideally GCSE Maths & English
• IOSH Managing Safely Qualification or NIBOSH
• BICS Licence to Practice
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age
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