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Security Services Assistant at ISS Facility Services
London, United Kingdom
Job Descrption
Location: London, W2 6HY
Hours of work: 60
Working Pattern: Monday to Friday
Contract Type: Permanent
Salary: £14.50
This role will assist Facilities Manager through the effective monitoring of all security systems manged from the security control room in the Paddington Office.
This role will not only be limited to monitoring the control room systems but will also be showcasing an approachable and professional demeanour around the VMO2 office and the Landlords lobby areas.
Working with and reporting to the site facilities manager, with a dotted line to the regional security manager, the individual will be overseeing the compliant delivery of all security functions.
These include the monitoring and management of the of the sites security systems IDS, CCTV, Access control and other security Services functions offered by the company to VMO2.
The security officer will conduct good security behaviours in line with ISS and VMO2... expectations including continuous improvement, and ultimately customer satisfaction.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
• To act as the go to person and single point of contact in all elements of security within your defined role as the subject
matter expert, driving a customer focused approach and delivering continual improvement.
• Assist where relevant to maintain strong stakeholder relationships as directed by management.
• To undertake regular reviews of your security systems and to identify recommendations / improvements on all aspects of
security service delivery.
• Support management in the provision of all elements of service provision ensuring you can carry out your role efficiently and effectively.
• To create, maintain and enhance effective working relationships with other team members working within the office and the Client when appropriate.
• To create and maintain a healthy, safe, secure, and sustainable environment within the office and ensure compliance with all Health and Safety legislation and ISS Health and Safety Policy/Procedures.
• Identify and mitigate risks under health and safety to deliver a safe working environment.
• To assist the facilities manager in managing team resources where applicable to maximise efficiency whilst ensuring
operational delivery is not impacted.
• Assist the management team to drive operational excellence.
About You
• Experience working in the Security Operations industry or Police or Military experience
• Strong customer and client focus – have experience in customer facing environment preferable
• Evidence of managing performance and identifying improvements through the use of self-evaluation and applied management data where applicable (appraisal)
• Team Player – 2 years’ experience within a team environment preferably within a contract/security/facilities management team or structured team within a Police or military environment
• Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions
• Proven track record of achievement
• Demonstrates experience of co-coordinating security team or services and full awareness of Security related issues
• Able to work out of hours to support service delivery needs as necessary
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do - https://www.uk.issworld.com
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