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Job Descrption

Owen, the UK’s leading luxury automotive dealer group, is seeking a Service Advisor to work with the Ferrari London . The right candidate will have the organisational skills, efficiency and knowledge required for working with the Service Department to the benefit of the department and dealership. An ability to deal with customer requirements for service and repair in a friendly and courteous manner are key attributes of our ideal candidate.

The Ferrari Service Advisor will need to assist the Service Department by promoting accurate and productive workshop throughputs, helping to meet the departments financial and non-financial targets. Owen Ferrari London team will offer support, advice and regular training activities to develop candidates to the highest level possible.

You will have previous experience as a Service Advisor within the Motor Industry.
• You will be able to deliver the highest levels of customer service to both external customers and the internal Service Department... maintaining the customer contact system.
• You will have a passion for the luxury industry, be able to recognise excellence and have good knowledge of the brands H.You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• You will have up to date knowledge of Service/Warranty Procedures to ensure any claims are processed fairly and as quickly as possible

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