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Job Descrption

About the Company

Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS).

Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 1300+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products (including MediRange, EconoTest and Instramed). www.farlamedical.co.uk

Job Title / Department
• Sales and Customer Executive (Care Homes)

Reporting to:

· Sales Manager

Our Requirements

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place.

Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management... department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands.

You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business.

Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales.

We need you to be passionate about what we do, who we are and want to be part of this growing global brand.

Overall Responsibility

· Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments

· Key responsibility: to work in partnership with the sales and marketing function to ensure

o The delivery of effective customers satisfaction both internal and external (delighting the customer)

o Identify and support the development of new business opportunities

§ Upselling /cross selling to existing accounts

§ Identification of new accounts

· Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database.

· Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills

· Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion.

Experience and Education required

· Educated to minimum of degree level /or relevant experience

· Proven account management or relevant experience of 2 / 3 years+ in the medical device sector

· Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team

· Proven experience as within a similar role (but with a hunger to add value and make a difference)

· Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given)

· Numerate with excellent attention to detail.

Personal Skills

· Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally

· Go-to attitude; willing to go the “extra mile” to meet office needs and requirements

· Motivated by results and with the ability to bring new ideas and share good working practice

· Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment.

· Committed, punctual and reliable

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:
• Employee discount
• On-site parking
• Store discount

Schedule:
• Monday to Friday

Ability to commute/relocate:
• London NW2 7JP: reliably commute or plan to relocate before starting work (required)

Education:
• A-Level or equivalent (preferred)

Experience:
• Medical Sales: 1 year (preferred)
• sales: 2 years (preferred)

Work Location: In person

Reference ID: FAR65

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