Job Overview
We are seeking a Customer Service Representative to join our team and provide exceptional service to our clients. This role involves assisting customers with their inquiries, resolving issues, and promoting company products or services.
Duties
- Communicate effectively with customers via phone, email, or chat
- Upsell products or services to enhance customer experience
- Provide support in English
- Maintain accurate records through data entry
- Analyse customer needs and offer appropriate solutions
Requirements
- Excellent phone etiquette and communication skills
- Proficiency in English
- Strong data entry skills
- Ability to handle multilingual customer queries efficiently
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
• Company pension
• Free parking
• On-site parking