Job Descrption
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do;
• To maintain accurate records of the hotel Linen Inventory and assist in stock taking.
• To maintain and post accurate records of stocks uniform and discarded staff uniforms.
• To be in control of damaged and re wash linen items, and address issues accordingly.
• To process any dry cleaning items of bedding, curtains and upholstery.
• To repair any staff uniforms and... upholstery items where possible.
• Guest laundry and dry cleaning to process correctly, and report any defects or missing items.
• To ensure all maintenance tasks are reported to the maintenance department and a check done to ensure items are repaired. If not report to head/deputy housekeeper
• To ensure the valet area is clean and tidy at all times.
• To handle all complaints relating to the valet in a professional and courteous manner, forward any comments to the Duty manager
• To handle all enquiries relating to the valet efficiently and promptly deal with all requests
Who you are:
• A passionate individual who play close attention to detail
• Has the ability to multitask in a fast-paced environment
• A communicator and collaborator
• A high level of organisational skills
What we will offer you:
• Competitive salary of £27,956.25 + Expected average annual service charge of £3,600
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto-enrollment Pension
• Company Sick Pay
INDBOH
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