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Job Descrption

Join us as aJunior IT ServiceManager
• We'relooking for a Junior IT Service Manager to help us deliveroutstanding service to our stakeholders
• You'llbe helping to bring IT Service Management capabilities and relatedservice delivery offerings to the nextlevel
• Hone your existing management skills andadvance your career in this exciting, fast pacedrole

What you'lldo

In your new role, you'llbe managing the delivery of excellent service to our stakeholdersthrough the delivery of one or more IT service managementdisciplines, such as financial, configuration and asset, supplierand knowledgemanagement.

You'll alsobe:
• Managecross-charging of change the bank activities delivered by WealthChief Digital Information office(WCDIO)
• Support central governance for theConfiguration Management Database (CMDB), along with planning andexecution of small technology and application changes in ourCMDB
• Manage and oversee end of life activitiesof IT Infrastructure and applicationcomponents
•... Support supplier managementactivities such as monitoring of contract terms, setting up ofsmall contracts in cooperation with local and centralteams
• Maintaining and unifying confluencespaces
• Support the analysis, definition,implementation and optimization of ITILprocesses

Theskills you'll need

To succeedin this role, you'll need a basic understanding of application andtechnology landscapes, a great interest into non-operationalservice management domains and a strong desire to learn newthings.

You'll alsodemonstrate:
• Strong interest andtechnical understanding of a banks ITlandscape
• Strong Excel skills and experience indata management along with experience in JIRA and Confluencehandling
• Analytical, logical and structured wayof working with a keen eye for detail
• Fast inadapting to new procedures and working practices of a dynamic andinternational environment
• Strong interpersonal,communication and coordination skills
• Solutionand service oriented mindset, taking over ownership and showingleadership

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