Job Descrption
“The world is yours with Meliá”
Discover a
boundless path at Meliá, where opportunities for growth and development are
endless. Immerse yourself in a journey that will take you to work in various
countries and to be part of our extensive global family.
About ME London Hotel, WC2R 1HA
ME by Meliá is a collection of hotels in which
culture, lifestyle and The ME People community come together to create an
inimitable personality. Each hotel is connected to the destination, becoming
the social epicenter of the city and attracting the best of the local cultural
scene. Music, art, design, fashion and gastronomy make up the ME scene to
provide visitors with an experience beyond accommodation. If you radiate energy
and have a personal style that captivates others, if you like to follow the latest
trends and live for the moment; if you love music, culture and new
technologies… Then you connect with the ME by Meliá brand!
• * Salary package: up to £ 27,000
including service charge // Health... cash back plan // Meals on duty //
Pension scheme // Loyalty rewards and referral bonuses // many more**
Food Runner / Busser (30 hours/week)
Mission: Deliver high-quality service to all
guests in the restaurant in a prompt and efficient manner, adhering to
operational standards and relevant legal requirements.
Responsibilities will include, but are not limited
to:
· Demonstrate high-quality customer care,
professionalism, and maintaining a respectful and polished appearance.
· Greet guests
warmly and professionally upon arrival, addressing returning guests by name
whenever possible to create a personalized experience.
· Be thoroughly
knowledgeable about all food and beverage offerings, capable of describing menu
items clearly and helpfully.
· Support guests
in selecting their orders and encourage additional purchases. Respond
confidently to any menu-related questions.
· Take and relay
food and beverage orders promptly to the kitchen or bar for preparation.
· Address guest
questions promptly and refer complaints or compliments to the duty manager as
necessary. Always be familiar with the hotel’s complaint-handling procedures.
· Ensure all
cutlery, crockery, glassware, and other service items are prepared for use.
Maintain cleanliness and order in all service-related areas before, during, and
after shifts.
What are we looking for?
• Customer service skills
• Be able to stand for a long period of time
• Fluency in English
• Spanish knowledge desirable
• Excellent grooming and presentation standards
The successful candidate must already have
eligibility to work in the UK.
Our Benefits Package Includes:
· Competitive
Salary
· Holidays: 28
days’ holiday including 8 public holidays
· Contributory
pension scheme
· Refer a
friend bonus: £500 (subject to successfully completed 6 months’
probation)
· Discounted
dental and health cover with HSF
· Travel
& Food discounts: excellent employee special rates in Melia Hotels
worldwide for our team members, their friends & families while travelling
and staying in our hotels including F&B discount (subject to individual
outlets)
· Personal
Development: programs designed to support your career right from the
start, with unlimited access to online learning platform
· Career
growth: fantastic opportunity to progress and access to a network of
over 350 hotels across the world (subject to local right to work rules)
· High street
discounts: with Perks at Work
At Meliá we are all VIP
Great professionals who make everyday life easier
and exceptional. From the junior to the most senior, all of them have unique
and important qualities that make working at Meliá an opportunity for constant
growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do
make working at Meliá an unforgettable experience, full of emotional moments
and always with the feeling that you belong to a big family where we have
people like you, VIP People.
At Meliá
Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management
and the principles contained in Human Resources policies. We also prioritize
disseminating throughout the entire staff a corporate culture committed to
effective equality, and raising awareness about the need to act jointly and
globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially
related to reasons of disability, race, religion, gender, or age. We believe
that diversity and inclusion among
our employees are essential for our success as a global company.
Additionally, we support the sustainable
growth of our industry through a socially responsible team. In this sense, our motto is "Towards a
sustainable future, from a responsible present". Thanks to all our
collaborators, we make it possible.
If you want to be “Very Inspiring
People”, follow us on:
INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR
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