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Job Descrption

THE NOMAD RESTAURANTS

Eager to pursue a career in hospitality? Our restaurants and bars are the heartbeat of NoMad London; a World’s 50 Best Hotel. Our main Restaurant offers a seasonal menu, with a central hearth for open fire cooking. Set under a soaring glass ceiling, the space is grand yet intimate. Award-winning cocktail bar and restaurant Side Hustle boasts a lively, casual atmosphere, offering elevated Latin American dishes and world class cocktails, whilst our Library acts as the living room of the hotel offering an all-day menu alongside coffees and cocktails. Our Kitchen is led by Executive Chef Zak Gregoire, our Bar Programme by Liana Oster and our Wine Programme by Alessia Ferrarello, each earning their stripes at renowned institutions across the globe.

Hospitality is at the core of what we do and who we are. It's more than just a job, it's a path to a career in or industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these... opportunities. We welcome you to come and see what we do!

‘The best of New York hospitality with London Charm’

THE ROLE - HOST/HOSTESS

We are looking for friendly and professional hostess/host to join our dining room team! Our host team is essentially our brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. The hostess/host is someone who has a natural ease with guests, is passionate about hospitality and willing to create a memorable experience to each and every guest.

Ideal candidate must experience working as hostess/host or restaurant receptionist from a fast-pace and high-calibre restaurant.

Expectations:

The Host is expected to:
• Be professional at all the times
• Be a positive ambassador of The NoMad throughout your professional career with us.
• Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
• To role model The NoMad values, and bringing them to life through each and every interaction.

WHAT WE OFFER
• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Straight shifts (no splits)
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
• Experience Stay - including breakfast

Main Duties & Responsibilities

The main responsibilities of the Host are summarised below, the list is not exhaustive:
• Full and comprehensive knowledge of the OpenTable reservations system
• In-depth knowledge of each outlet within the venue including table capacities, procedures, and team dynamics
• Comprehensive understanding of both the company and the building’s history
• 100-level knowledge of all beverage menus
• 100-level knowledge of all food menus
• Be the face of the outlet by greeting and leading the guests to their appropriate table or bar seating.
• Facilitating all guest requests where possible, and finding the “yes” where not possible.
• Aiding and assisting the Guest Relations team with any requests made by the guest and ensuring effective communication cross all deparmtents.
• Following reasonable instructions and requests made by management, including Maitre D.

Please note whilst we wish we could respond to all applicants, only those candidates shortlisted will be contacted.

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