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2nd / 3rd Line IT Support Engineer at Mackenzie Jones IT
London, United Kingdom


Job Descrption
2nd / 3rd Line IT Support Engineer. £40K Benefits Package. 6 Months FTC. Onsite. West London. T6/MN/(phone number removed). Must be eligible to work in the UK. Onsite - Working onsite Monday to Friday during term time - flexibility to work from home, or reduced hours during the School holiday periods. Leading Public School (fee charging) educational provider is seeking to secure a 2nd / 3rd Line IT Support Engineer. The role will support 35 staff members & 100 Students. Technical Skills - Experience Required: 2nd / 3rd Line IT Support Engineer - System Administrator. MacOS & iOS - connectivity & configuration. Apple & JAMF based environment. Office 365 - support experience. Google Workspace - support experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Networking - TCP/IP, DNS, VLAN, VPN, SSL & IPSec - ideally have knowledge of Wireless Switches - Cisco / Ubiquity or Similar. MDM ... JAMF or similar. Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms & other Telephony support. Excellent communication skills. Good organizational skills, combined with a proactive approach. Working Hours: This is an on-site role - during Term Time between the hours are - 8.30am - 4.30pm / During the School Holidays - 8:30am - 4:00pm - with some flexibility to work from home. Benefits Package: 25 days holiday 8 Bank Holidays / Flexibility during school closure time / Pension / Free Lunches / Training & Career progression opportunities / Yearly Salary Review. Keywords: 2nd Line IT Support Engineer, 3rd Line IT Support, 2nd Line IT Engineer, 2nd Line IT Support, Apple, MacOS, IOS, Office 365 & Azure, Windows 356, Active Directory, DNS, DHCP, Windows Server, Wi-Fi Network Controllers & Routers, Audio/Visual Devices, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN, SSL, IPsec, Firewall, 1st Line IT Support Engineer, 2nd Line Support Engineer, IT Support, IT Engineer, IT Support, London, Central London, Permanent. T6/MN/(phone number removed

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4 jobs found
2nd / 3rd Line IT Support Engineer at Mackenzie Jones IT
London, United Kingdom
2nd / 3rd Line IT Support Engineer at Mackenzie Jones IT
London, United Kingdom
2nd / 3rd Line IT Support Engineer at Mackenzie Jones IT
London, United Kingdom
1st / 2nd Line - IT Support Engineer at Mackenzie Jones IT
London, United Kingdom
1