Worldwide Companies City

Job Descrption

The remit of the role requires a pro-active individual, with excellent communication skills who would enjoy the challenge of a fast-paced, evolutionary environment.

Predominately the key responsibility of the role is the provision of 1st line support to our staff, minimising issues impacting their daily computing experience. Ideally an enthusiastic IT professional with over 2 years' experience.

There will be the opportunity to participate in projects, with the depth of involvement dependent on proven commitment and aptitude in the role.

A conscious commitment to continuous personal development in relevant technical knowledge, technologies, and skill development is key, as is, a desire to progress within the Information Technology arena preferably within the Financial Services Sector.

Key Responsibilities
• 1st line support to trading floor and other business units.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining... computer systems and networks.
• Troubleshooting application, system and network problems and diagnosing and solving hardware/software faults.
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Supporting the roll-out of new applications or hardware.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.

Required Skills and Knowledge
• Pro-active can-do attitude with excellent problem-solving capabilities
• Excellent time keeping and prioritisation skills, so IT support issues are dealt with in a timely and efficient manner
• Commitment to continuous personal development
• Clear passion for Technology
• Excellent communication skills and ability to build a good rapport with colleagues
• Windows Desktop / Active Directory or Azure Entra-ID

Desired Experience
• Windows Server, Linux Server
• AWS
• VMware, Server & Desktop virtualization
• Cisco networking / UCS Servers
• Cisco Voice Platforms
• Video Conference solutions (Cisco, MS Teams, Zoom etc)

Benefits
• Competitive salary inclusive of discretionary annual bonus & annual pay review
• Work Abroad Policy for up to 15 days per year
• 25 days holiday plus bank holidays and additional well-being day
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working (typically 3 days in the office and 2 days from home per week)
• Pension scheme up to 10% employer contribution
• Sharesave scheme
• Income Protection & Life insurance (4 x salary core level of cover)
• Private health care via BUPA
• Employee Assistance Programme
• Discounted Gym Membership
• Variety of travel to work schemes

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

The Company

Winterflood Securities is a leading market maker committed to providing liquidity and flexible execution services to retail brokers, asset managers and institutional investors.

Winterflood’s strengths are a combination of traditional trading values and the performance of our own cutting edge technology. Our experienced team of traders helps clients achieve high quality execution in over 15,000 tradable instruments including UK, European and North American Equities together with Investment Trusts, Exchange Traded Products, Fixed Income, Structured Products and Funds. Founded in 1988, Winterflood has gone from being a niche market maker in the UK Small Cap market, to a mature, diverse and major liquidity provider across multiple asset classes in the UK and European markets.

Winterflood is authorised and regulated by the Financial Conduct Authority. Winterflood Securities is a wholly-owned subsidiary of Close Brothers Group plc, a specialist financial services group which makes loans, takes deposits, trades securities and provides advice and investment management solutions to a wide range of clients. Close Brothers Group plc is listed on the London Stock Exchange and is a member of the FTSE 250.

Inclusion

The Benefits

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Save As You Earn scheme

Purchase additional holiday

Charity & Sustainable work

At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees’ favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them.

To find out more detail please follow the link below:

https://www.closebrothers.com/charity.

Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future.

To find out more detail please follow the link below:

https://www.closebrothers.com/sustainability

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