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About the TeamThe GSMA Innovation Fund team was established in March 2020 and have the responsibility of planning and executing all Innovation Fund rounds on behalf of the GSMA Mobile for Development (M4D) programme. Leveraging on 10 years of M4D experience running Innovation Funds on a multitude of topics, the team are responsible for setting up the processes and managing all rounds from design to grantee selection to grant completion and post grant follow up. This is done in collaboration with the relevant subject matter experts within GSMA as determined by the thematic focus of the funding round. The GSMA Innovation Fund teams’ mission is to be a centre of excellence that will ensure M4D continues to support local entrepreneurship and digital innovation through grant funding and technical assistance. This is a skilled and diverse team represented in UK, Kenya, Indonesia, and Pakistan.About the RoleThe role reports to the Operations Manager and the Senior Operations Manager and is... matrixed into the GSMA Innovation Fund for day-to-day activities. This role is critical to ensuring the Innovation Fund’s new grant management platform (operating on Fluxx) is developed and designed to effectively manage the complete grant life cycle of multiple funding rounds running simultaneously. You are expected to be a point of contact to our grant management platform supplier and work collaboratively with the GSMA IT team and the Innovation Fund operations team to resolve issues and build the platform to suit our needs.As a Grant Management Platform Specialist for the GSMA Innovation Fund team, you will have the following responsibilities:Lead the development and evolution of the GSMA Innovation Fund grant management platform. This includes the build of new functionalities, addressing feedback on a rolling basis and improving our platform processes.Oversee all active funding Innovation Fund Rounds on the platform and highlight any risks and challenges grantees are facing.Manage the risks and issues that emerge from the platform and escalate where required to Operations and Senior Operations Manager. Support the team in creating resolution and mitigation plansManage the relationship with the supplier, ensuring outsourced development is delivered on time and to a high standardWork closely with the operations team to ensure changes to functionalities and process on the platform are documented in a clear and concise mannerWork closely with the operations team to ensure processes are adopted by the wider teamWork closely with the GSMA IT team to explore any needed integrationsAbout YouThe ideal candidate will display the following skills and qualifications:Hard skillsDemonstrable IT and platform development skills ideally in FluxxProven experience managing grant management web platforms or similar IT solutionsProven experience of managing complex projects and managing a range of stakeholdersStrong escalation management skills, to ensure that issues receive attention and mitigation support from senior stakeholdersDesirable – experience using and developing platforms on FluxxSoft skillsDemonstrable emotional intelligence skills and influencing skillsStrong ability to drive collaboration between various departments to drive a common objectiveAbility to receive and address feedback from a range of various stakeholder and manage prioritiesExperience of working internationally and cross-cultural environmentsContract typeShort term ContractorWorker typeContingent WorkerWhat We OfferWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.Being You at the GSMAWe are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.GSMA ValuesOur values not only drive our culture – they shape how we work and interact inside and outside our global organisation.Passionately drivenWe approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.Insightful leadersWe continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.Stronger togetherWe lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play

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