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Job Descrption

Description

Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties.

Gatekeeper has consistently achieved significant, profitable growth YoY with long-term customers including Ford, Accor, Roche, The Telegraph, Autotrader, Tesco and Pokemon.

Due to our strong global growth and recent private equity investment from Vista Equity Partners, we are looking for a motivated and creative Learning Experience Designer to join our highly collaborative Learning Experience function and deliver high impact learning resources for our customers and team members alike.

Note: This is a fully remote position, open to applicants based in the United Kingdom

In this role you will:
• Create engaging learning materials and resources to drive knowledge of... Gatekeeper features for both our internal teams and customers
• Design with a learner-first mentality, ensuring that learner needs and outcomes are the focus of your work
• Take ownership, produce and update product content for Gatekeeper’s Knowledge Base (including video, gifs, screenshots)
• Be involved in building out our recently launched LMS and develop in content for Gatekeeper Academy modules
• Create modes of assessment, such as test or quizzes, to measure the effectiveness of training content
• Analyse data related to learning and performance
• Proactively identify opportunities to improve customer and internal team knowledge of our solution
• Collaborate with the wider Product team to stay ahead of new developments and features
• Deliver live and recorded training Webinars alongside Product Marketing
• Work with the Learning Experience Chapter Lead to build learning processes and systems to meet our internal and external training needs as we grow

Requirements
• Confident developing and driving learning outcomes within a technical software as a service (SaaS) environment
• Able to take complex information and turn it into manageable and engaging learning materials
• Excellent communication and presentation skills, verbal and written
• Passionate about maximising customer value and adoption
• Proven experience of successfully managing and delivering multiple projects
• Data-driven and analytical with an eye for detail
• Highly collaborative, self-aware and with strong problem solving skills
• Experience working with cross-functional stakeholders (product, marketing, professional services, customer success) and developing alignment on learning strategy
• Experience working with an LMS and writing learning articles would be highly advantageous
• 2+ years of experience with Learning Design, Instructional Design, Learning & Development, or related training field

What we offer
• 100% remote working: live anywhere in the UK, no offices and no commute
• Generous annual leave allowance
• Comprehensive benefits package including:
• Private health cover
• Company pension scheme
• Life Assurance
• Group Income Protection
• Learning & Development opportunities for lifelong learners
• Technology: we provide everything you need to do your best work
• Gatekeeper for Good: Match funding to support non-profit organisations in your local community
• Gatekeeper retreats

We live by our company vision and values. If these ring true to you, then we’d like to talk to you.

Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other’s differences and welcome candidates from all backgrounds

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