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Export Coordinator at Pod Talent
London, United Kingdom
Job Descrption
In this role, you will act as the first point of contact for the company’s 70+ international distributors and partners, offering a seamless customer and delivery service.
This is a great opportunity that will allow you to be responsible for developing and implementing new processes with their logistics partners, leading meetings, analysing performance and reporting on a monthly basis to enable the company to meet demand.
In this role, you will:
• Deal with customer order process and be a key point of contact for all international customer order queries
• Work closely with the production planning team to ensure orders are produced and delivered on time
• Manage the day-to-day relationships with hauliers and freight forwarders, manage customer service issues and trending failures and improve processes
• Liaise with the regional area managers and... global demand team to understand each market
About you:
• 2+ years experience in customer service/logistics
• Strong Excel skills and previous experience in order management
• Excellent communication skills both written and verbal
• Detail oriented and able to work on their own as well as part of a team
If you are keen to hear more about this fantastic opportunity, please apply or feel free to drop me an email!
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