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National Quality Manager (Permanent) at Willmott Dixon Group
London, United Kingdom
Job Descrption
Willmott Dixon is a UK tier 1 main construction contractor, dedicated to delivering exceptional quality and customer satisfaction. We're seeking a highly skilled and experienced National Quality Manager to join our team, ensuring the highest standards of quality and technical compliance across our projects.
The Role
As a National Quality Manager (known as a National Quality Advisor), you'll be responsible for delivering compliance audits, providing expert guidance, and developing the knowledge and skills of our project teams and supply chain partners. You'll identify areas for improvement, share best practices, and drive consistency across our projects. Your expertise will help us maintain our reputation for excellence and ensure our customers receive the best possible service.
Based in the Southern Home Counties with 3 days a week on-site, this is a crucial role in delivering outstanding customer satisfaction.
Key Responsibilities:
Conduct National Quality Advisor... visits to assess project standards against our Quality Management System, Yellow Book Guidance (our in-house quality manual), and other relevant technical and compliance standards
Analyse trends, identify root causes, and develop solutions to common issues
Collaborate with our National Product Team to shape guidance, processes, and standards
Provide training, support, and feedback to project teams and supply chain partners
Maintain and develop your professional competency and knowledge through CPD and training
Lead by example, taking responsibility for delivering work to the highest standardsThe Ideal Candidate
Proven experience in construction, quality control, or a related field
Proven experience in the construction industry, with the ability to read and understand specifications and drawings.
Excellent communication skills and the ability to influence change in behaviour and culture.
Strong technical knowledge and a commitment to continuous learning and improvement.
Ability to prioritise, plan, and deliver agreed objectives
Ability to learn new software systems
Experience in reporting on KPIs and collecting, monitoring, and evaluating management information
Degree-level education in a business, construction, or engineering field, with a relevant professional qualification (desirable) -MCIOB/TFireE, etc.What We Offer
Competitive salary and benefits package
Opportunity to work with a leading UK construction contractor
Collaborative and dynamic work environment
Professional development opportunities
Flexibility to work from home with regular on-site visitsJoin our National Quality Assurance Team and help us maintain the highest quality standards across all our projects.
Please note that this role is a pre-emptive replacement due to imminent retirement, and we're looking for someone to start as soon as possible so they can benefit from an extensive handover
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