Worldwide Companies City

Job Descrption

The Recreation Assistant supports the delivery of recreational programs and activities, ensuring a safe, enjoyable, and inclusive environment for all participants. This role involves assisting in the planning, organization, and execution of recreational events, providing excellent customer service, and maintaining the facility. Key Responsibilities: 1. *Program Support:* - Assist in the planning and delivery of recreational programs and activities. - Set up and break down equipment and facilities for activities and events. - Supervise participants during activities to ensure safety and adherence to rules. - Provide instruction and support to participants as needed. 2. *Customer Service:* - Greet and assist customers, providing information about programs, schedules, and services. - Handle customer inquiries and complaints professionally, escalating issues as necessary. - Assist with registration and payment processing for programs and events. - Conduct tours of the facility for new and... potential participants. 3. *Facility Maintenance:* - Ensure all areas of the recreation facility are clean, tidy, and safe. - Perform routine cleaning tasks, including gym areas, sports courts, and common areas. - Monitor and replenish supplies such as towels, toiletries, and cleaning materials. - Report any maintenance issues or hazards to the appropriate personnel. 4. *Health and Safety:* - Follow all health and safety guidelines and protocols. - Assist in emergency situations, including evacuations and administering first aid if qualified. - Monitor activities to ensure compliance with safety regulations. 5. *Administrative Duties:* - Maintain accurate records of attendance, membership, and incidents. - Schedule bookings for facilities and equipment. - Assist with promotional activities and marketing efforts. - Prepare reports and documentation as required by the management. 6. *Team Collaboration:* - Work collaboratively with other staff members to ensure smooth operation of the recreation facility. - Participate in team meetings and training sessions. - Support new staff and volunteers by providing guidance and assistance. Qualifications: - *Education:* - Minimum of high school diploma or equivalent. - Additional qualifications in recreation management, sports science, or a related field are desirable. - *Experience:* - Previous experience in a customer service or recreational role is advantageous. Skills and Abilities: - Excellent customer service and communication skills. - Strong organizational and multitasking abilities. - Basic proficiency with computers and office software. - Ability to work effectively both independently and as part of a team. - Physical fitness and ability to perform manual tasks. Working Conditions: - Varied shifts, including evenings, weekends, and holidays. - Requires physical activity, including lifting, bending, and standing for extended periods. - Possible exposure to outdoor weather conditions during activities. Physical Requirements: - Capability to lift and move equipment and supplies. - Ability to perform tasks requiring manual dexterity and physical stamina. ### Personal Attributes: - Friendly and approachable demeanor. - Reliable and punctual. - Proactive and willing to take initiative. - Commitment to providing a high standard of customer service. £17 per hour PLEASE SEND IN YOUR CV/RESUME OR CONTACT DETAILS

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