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Job Descrption

We have a fantastic opportunity for a soft FM manager to join our team based in Edgware Community Hospital, This also includes covering sites across North central London. The role is a permanent role working 37.5 hours a week, Monday to Friday. The role requires you to be flexible to the needs of the business. The starting salary is from £50,000 depending on experience + £3000 car allowance with eligibility for annual 10% performance-based bonus.

About the role:

Soft FM Managers will manage large soft Facilities Management teams with multiple disciplines and service delivery. They will manage soft service budgets and circa 150 colleagues. They play an important role at NHSPS. They are the conduit between senior managers and leaders and the colleagues across the business who deliver for our customers and who keep the business running smoothly. Their teams are made up of specialists and team contributors, and typically they are responsible for the delivery of defined elements of the... strategy and operating plans.

You will:
• Lead the delivery of Soft FM services across a defined portfolio of properties within a defined geographical area
• Clarifies priorities, plans, and goals/performance standards for their team; creates an inclusive, high performing culture where colleagues can develop and thrive
• Provide reporting on productivity and other KPIs.
• Spots opportunities to improve processes and practises
• Shares technical/professional skills and knowledge

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:
• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion…

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Contact our Talent team at to find out more.

Desired Skills and Experience

Experience of line management in a busy, customer focused business
Demonstrable experience of leading an in-house delivery team and contractors
Significant experience in managing delivery across multiple sites and multiple services Experience of budget setting and financial management

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