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Job Descrption

Position: EC Sales Executive (Logistics)

Location: Heathrow area

Salary: Up to GBP 85K

Hours: 9:00- 17:30

Job Overview: The EC (E-commerce) Sales Executive in Logistics is responsible for driving sales and business development within the e-commerce logistics sector. This role focuses on identifying new business opportunities, building and maintaining relationships with e-commerce businesses, and ensuring the company delivers exceptional logistics solutions tailored to the needs of online retailers. The ideal candidate has a deep understanding of the e-commerce market and logistics processes, including warehousing, fulfillment, last-mile delivery, and cross-border shipping.

Key Responsibilities:
• Sales & Business Development:
• Identify and target e-commerce businesses in need of logistics solutions.
• Develop and execute a strategic sales plan to meet or exceed sales targets.
• Conduct market research to identify potential clients and emerging trends in e-commerce logistics.
•... Create and deliver compelling sales presentations to e-commerce clients.
• Negotiate contracts, pricing, and service terms with clients.
• E-commerce Logistics Expertise:
• Stay informed about the latest trends and challenges in e-commerce logistics, including warehousing, fulfillment, and last-mile delivery.
• Understand the unique needs of e-commerce businesses, including fast delivery, inventory management, and returns handling.
• Keep up-to-date with industry regulations, particularly regarding cross-border e-commerce and customs.
• Collaboration & Coordination:
• Work closely with operations, warehousing, and fulfillment teams to ensure seamless service delivery.
• Collaborate with other sales team members to share insights and develop strategies for the e-commerce sector.
• Provide regular reports and forecasts to management regarding sales performance and market opportunities.
• Customer Service & Problem-Solving:
• Ensure all client inquiries, issues, and concerns are addressed promptly and effectively.
• Monitor service performance and work with operations teams to resolve any service issues or disruptions.
• Proactively identify areas for improvement in service offerings and client satisfaction.
• Reporting & Administration:
• Maintain accurate records of sales activities, client interactions, contracts, and pricing agreements.
• Prepare regular sales performance reports and market analysis for management review.
• Use CRM systems to track and manage sales leads and opportunities.

Qualifications & Skills:
• Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
• Experience: 2-5 years of experience in sales, with a focus on e-commerce logistics, warehousing, or fulfillment.
• Language: English Fluent level, Japanese skill is advantage but not mandatory
• Industry Knowledge: Strong understanding of e-commerce logistics, including fulfillment, last-mile delivery, and cross-border shipping.
• Sales Skills: Proven track record of achieving sales targets in a competitive environment.
• Communication: Excellent verbal and written communication skills, with the ability to engage and influence e-commerce clients.
• Negotiation: Strong negotiation skills and experience in contract management.
• Customer Service: Commitment to delivering high-quality service and client satisfaction.
• Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM systems and logistics management software is a plus.
• Travel: Willingness to travel as required for client meetings and industry events.
• Candidates must have the right to work in UK, the company does not sponsor your work visa.

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