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Job Descrption

Position: Store OPERATIONS Manager ( GLOBAL FLAGSHIP RETAIL STORE - NEW STORE OPENING )

Location: Regent Street, LONDON

Salary: £45,000 PLUS BENEFITS

Contract: PERM

Start Date: Store Opens MARCH 2025 - TRAINING CAN START IMMEDIATELY

About Us:

FANATICS is a global leader in licensed sports merchandise, trading cards, and collectibles. They are gearing up for its biggest milestones yet—the launch of its Global Flagship Store on Regent Street, London!

This is more than just a store; it's a game-changer for the collecting community. Packed with exclusive trading cards, authentic sports memorabilia, and merchandise from the world’s biggest leagues, this flagship promises to be the ultimate destination for fans and collectors alike."

About You:

We are seeking a Store Operations Manager who thrives in a fast-paced, high-volume environment. You will have a strong operational mindset and an ability to keep the store functioning smoothly through detailed planning and troubleshooting.
•... Retail Operations Experience: Proven experience as a Store Operations Manager or in a similar managerial role within retail, with a focus on overseeing large-scale, dynamic operations.
• Inventory & Supply Chain Knowledge: Strong understanding of inventory management, stock control, and supply chain logistics, ensuring timely replenishment and product availability.
• Technical & Systems Expertise: Familiarity with retail software, point-of-sale systems, and troubleshooting, with a proactive approach to solving technical issues quickly and efficiently.
• Operational Problem-Solving: Ability to manage multiple moving parts in a fast-paced environment, addressing operational challenges and ensuring everything runs smoothly behind the scenes.
• Compliance & Safety Knowledge: Strong understanding of retail policies, health and safety standards, and the importance of maintaining compliance across all store operations.

The Role:

As the Store Operations Manager for the Fanatics Global Flagship Store, you will play a critical role in ensuring the seamless daily operations of this Flagship store. Your leadership will ensure that every operational detail aligns with Fanatics’ high standards for efficiency and excellence.
• Oversee Daily Operations: Coordinate day-to-day retail activities, ensuring that the store runs smoothly and efficiently. You'll be responsible for everything from opening and closing procedures to overseeing stock management to staff payroll.
• Ensure Compliance & Safety: Implement and uphold company policies, procedures, and safety standards across the store, ensuring compliance with all operational guidelines and legal requirements.
• Inventory Management & RFID Tracking: Oversee daily inventory counts, stock replenishment, and ensure accurate RFID tracking of merchandise, working closely with the stock and merchandising teams.
• Technical Troubleshooting: Manage technical issues as they arise, coordinating with IT support to resolve point-of-sale and other operational systems challenges to minimize downtime and maintain operational flow.
• Drive Operational Efficiency: Continuously assess operational processes to identify areas for improvement, ensuring that the store operates at peak performance and that all resources are used efficiently.

Application Process:

If you are shortlisted for the Store Operations Manager role, we will contact you to discuss your experience and the exciting opportunity this position presents. For candidates who demonstrate a deep understanding of retail operations and a passion for ensuring operational excellence, the next stage will be an in-person interview.

Hiring NOW for the FANATICS Global Flagship Store – come shape the future of card collecting and fan engagement in the most anticipated retail launch of 2025!

INDFAN

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