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Job Descrption

A Visual Merchandiser Coach has overall accountability for being the creative force behind our store's aesthetic and store layout. This role is to design and implement visual displays that not only attract customers but also drive sales. You'll lead a team of visual merchandisers, ensuring that our store looks its best and stays on-brand. They act like an owner, effectively communicating the why, how and who, with a right first-time approach.

Our Visual Merchandise Coaches drive the stores sales by tracking the data on our stores sales trends and therefore are able to influence the decisions for the store. As a Visual Merchandiser Coach, you will play a crucial role in bringing our brand to life in-store. Our VMs will lead and coach a team of VM colleagues in store to support them in enhancing our customers experience in store

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Salary - £31,553p

a.
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the... value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its for

ms.
What you'll be d

oing
This is the perfect position for someone who enjoys a fast-paced and sometimes challenging environ
• ment.
Ensure ease of shop for customers, by driving on-shelf availability (OSA), as well as having all stock worked onto the shop floor in line with the department M.E. (Merchandising Excel
• lence)Remaining ahead of the trends and keeping the fingers on the pulse to ensure that our store always looks and represents our
• brand.Ensure that our store looks fresh and inviting for all customers who
• visit.Regularly celebrate and recognise great performance to drive engagement and connection with the
• team.Conduct progress conversations with the Visual Merchandiser Colleagues, ensuring their objectives are kept alive through coaching to continually drive development and nurture talent within the
• team.Conduct an energetic huddle each day to set daily expectations/ objectives and boost team m
• orale.Have a robust plan in place to ensure that the delivery each day is completed as well as the recovery, and each colleague has a purpose during their workin
• g day.Maximise productivity and ensure team consistency by coaching the team to consistently adhere to our ME plans, and that your team has the ability to look for opportunities and act upon these in
• store.Support the Leadership Team in implementing the Engagement Action Plan and keeping the objectives alive in-
• store.Maximise in-store sales by ensuring optimal on-shelf availability (OSA) through managing delivery breakdowns and effectively communicating handovers to the duty ma
• nager.Collaborate closely with the Customer and Colleague Experience Coaches to ensure availability of all Special Buy and Feature Line
• stock.Complete the Negative Stock Exception report weekly to support the maintenance of an accurate stock
• file.Action the weekly Open PO & HU report tasks to ensure maximum On Shelf Availability (OSA) and timely payment to supp

liers.
What we'll look for
• in you
That you’re a polite and focused individual who is able to motivate and lead a growi
• ng team.You’ll have previous supervisory experience, preferably in a retail environment so you’ll understand the importance of being completely customer focused, always aiming to communicate effectively and ultimately selli
• ng more.You’ll be a flexible individual able to work across the weekends and e
• venings.Your respectful and committed nature will ensure that the care of your team is of high priority to you and working closely with other Team Leaders throughout the store, as well as the Deputy Store Manager and Store Manager, means you’ll be an effective communicator, committed to success throughout both your department and the entirety of

Dunelm

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