Worldwide Companies City

Job Descrption

Reporting to: Showroom Manager

Our client is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products. With endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network.

Hours of work:

5 Days over 7 Days Rota
• Monday to Friday 0900 – 1800
• Saturday 0900 – 1700
• Sunday 1100 - 1700

The candidate
• Candidates should be experienced in selling tiles, bathrooms & kitchens, confident, self-motivated, adaptable, have excellent communication skills and possess a desire to succeed.
• Well-presented and smart appearance.
• Sales or marketing experience necessary.
• Proven written and verbal communication skills with the ability to adapt to varying customer needs.
• Experience dealing with retail customers within... the construction industry or similar sector.
• Must be proficient in IT including Microsoft packages.
• Knowledge of SAP system would be an incentive is ideal but not necessary.

Key responsibilities and Tasks
• Greet customers and assist them around the showroom.
• Ascertaining customer requirements so quotations can be produced.
• Schedule jobs and process customer orders and payments.
• Keep an up to date product knowledge - product training to be provided on the job.
• Office administrative duties such as monitoring and following up e-mails and telephone enquiries.
• Assist in producing communications to customers and suppliers.
• Processing card payments when required
• Mailing out receipts and invoices
• Ensuring doors are opened/locked at appropriate times

Skills and Interests
• Good communication skills both writing and verbal
• Excellent telephone manner
• Be of smart appearance and have a professional manner at all times
• Be self-motivated but also able to work as part of a team
• Good organisational and time management skills
• Strong attention to detail
• Have a positive attitude
• Keeping record of daily footfall
• Printing Showroom literature when required
• Ensuring Daily Checklist is completed at times stated
• Send out brochure requests to clients
• Demonstrating and presenting products
• Aiming to achieve monthly and annual targets.
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Manage point-of-sale processes
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies’ policies and procedures
• Any other ad hoc duties required
• Be trustworthy and have discretion when handling confidential information
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills

If you would like to apply then please send your CV to info@tristramparker.co.uk

Reference: KNBDES/2003

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