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Job Descrption

Wren Kitchens have been an industry leader in kitchen manufacturing for both the UK and US markets for over 35 years, and has now become the UK’s fastest growing designer, manufacturer and retailer of fully built kitchen units. We currently have 111 showrooms, and plan to continue our expansion with many more. Complementing our state-of-the art showrooms is a truly cutting-edge online service, honed over the last five years through the development of Ebuyer.com, which generates in excess of £200 million of sales each year.

Main Responsibilities:
• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer’s kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce... errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

What Wren offer:
• Staff discount on purchasing a kitchen after 1 year’s continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects – Fantastic career progression
• High-quality IT equipment/software including our in-house CAD system
• Business vehicle/fuel card/equipment/uniform provided

About You
Essential Skills and Knowledge:
• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills – both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills – confident picking up new softwares

Desired Skills and Knowledge:
• Previous experience of conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation/legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed.

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