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Job Descrption

Front Desk Receptionist Needed for a Hotel company, Chelsea Areas, Up To £24,000 + Benefits

IMMEDIATE START

An exciting opportunity has arisen for an experienced front desk Receptionist to join a well established hotel company in the Chelsea areas. The client is proud of their strong customer relationships and friendly atmosphere and are looking for experienced front desk Reception who can meet the high standards needed to cover the reception desk. Due to the demand to servicing their discerning clients, they are looking for like minded individuals who have worked in similar hotels with experience in reception to join their team on a permanent basis.

Job Description

As a Front Desk Receptionist you will be responsible for:
• Check in-check out duties
• All aspects of guest relations
• Assisting in general enquiries including bookings, giving quotes, invoicing and general reception duties
• Conducting end of day reports
• Follow company and department procedures
• Having good admin... skills
• Help assist and support Co - workers
• Identifying problems and reacting to resolve the issues

The Ideal candidate will be:
• Experienced in a similar reception role within high end hotels
• Be able to work within a large team and individually
• Be able to work in a high demanding environment
• Have good telephone manners
• Being able to act upon different situations in a precise and professional manner
• Able to follow clear instructions
• Used to dealing with reports
• Being proactive and being able to think on their feet
• Used to dealing with different types of clientele with customer service being the top priority

The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record in front office reception in a hotel environment

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