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Courtesy Bus Driver - Customer Service Specialist at The Hertz Corporation
London, United Kingdom
Job Descrption
Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering exceptional service to our customers across the globe. We are currently looking for a Courtesy Service Driver. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Courtesy Service Driver. We are looking for individuals who share our passion, energy, and enthusiasm for creating unbeatable customer experiences. You’ll relish the chance to make a difference to every customer journey within one of the world’s largest car rental companies.
Company Culture and Environment
The company fosters a culture centered around exceptional customer service, teamwork, and a dynamic work environment where every day presents new challenges and opportunities for engagement with customers.
Career Growth and Development Opportunities
We offer a wide range of training and development courses available... to all employees, with career development opportunities across Hertz UK and Europe.
Detailed Benefits and Perks
• 25 days holidays (plus Bank Holidays)
• Car Rental discount across Europe, including friends & family members
Compensation and Benefits
In addition to competitive pay, employees benefit from extensive training programs and career growth opportunities.
Why you should apply for this position today
This role offers you the opportunity to contribute directly to customer experiences in a leading car rental company, allowing you to make a meaningful impact in every customer interaction.
Skills
• Good written and verbal communication skills
• Customer service experience
• Minimum 2 years PCV cat.D1 driving experience
• Must have a CPC
Responsibilities
• Acknowledge all customers that board the bus and assist with luggage
• Establish terminal requirements and ask customers for relevant paperwork
• Provide excellent customer service to all customers
• Present the correct image of Hertz at all times
• Obey the highway code and Health & Safety procedures at all times
• Refuel the Courtesy Bus according to fuel handling procedures
• Ensure the Courtesy Bus is kept tidy and has a professional appearance
• Complete any relevant paperwork in line with Company Audit and Department of Transport standards
• Bring any defect or damage on the bus to the attention of your Team Leader or Transport Manager
• Follow the designated route around the terminals
Qualifications
• Must have at least 2 solid years of experience working as a Bus Driver
Education Requirements
• Valid CPC license required
Education Requirements Credential Category
• Driving credentials (PCV cat.D1)
Experience Requirements
• Minimum 2 years of relevant driving experience
Why work in Hounslow, GBR
Hounslow is a vibrant area with a strong connection to one of the busiest airports in the world, providing a dynamic environment filled with diverse opportunities in the travel and tourism sector. The community is rich in cultural diversity and offers a lively atmosphere, making it an exciting place to work and live
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