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Fleet Operations Coordinator at The Hertz Corporation
London, United Kingdom
Job Descrption
This role is essential in executing the business plan by ensuring the right car is in the right place at the right time. You will manage the car park and ready line to facilitate effective customer service flow. Addressing every mechanical fault on our vehicles promptly is a critical aspect of this position, ensuring that the correct car is available to meet customer demand.
Company Culture and Environment
The work environment promotes agility and fluid management, focusing on efficiency and customer service. Team collaboration is valued, allowing for effective communication between internal and external stakeholders across multiple functions and locations.
Career Growth and Development Opportunities
This position provides opportunities to drive process and organizational change, enhancing your leadership skills. The role’s focus on metrics and performance can open pathways for career advancement within the organization, especially for those interested in fleet... coordination and management.
Detailed Benefits and Perks
• Up to 40% off the base rate of any standard Hertz rental in a corporate country
• 25 days of annual leave
• Employee Assistance Programme for employees and their families
Compensation and Benefits
• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
Why you should apply for this position today
This role offers a unique opportunity to work in a fast-paced environment where you can influence fleet management and customer satisfaction. Joining Hertz means being part of one of the largest vehicle rental companies globally, with a recognized brand and a commitment to excellence.
Skills
• Level of experience in fleet coordination preferred
• Moderate proficiency in Excel, Word, and Outlook
• Strong collaboration skills with internal and external stakeholders
• Ability to influence and drive outcomes
• Flexible and adaptable in ambiguous situations
• Excellent verbal and written communication skills
• Results-driven with problem-solving capabilities
• Ability to motivate others and maintain a positive attitude in a fast-paced environment
• Strong organizational, time management, delegation, and prioritization skills
• Courageous leadership and accountability
Responsibilities
• Ensure all operational vehicles are accounted for during your shift
• Update MARS to maintain vehicle status
• Collaborate with the fleet manager and multi-location manager to ensure the correct fleet is ready for customers
• Manage all body shop requests and on-site maintenance
• Process all off-site dealership bookings
• Contribute to departmental performance by meeting key metrics such as non-revenue management
Qualifications
• Proven experience in fleet coordination or a related field
• Strong communication and leadership skills
• Ability to make decisions and solve problems effectively
Education Requirements
• Bachelor’s degree in Logistics, Business, or a related field preferred
Education Requirements Credential Category
• Bachelor’s degree or equivalent experience in a relevant field
Experience Requirements
• Previous experience in fleet management or coordination roles is preferred
• Demonstrated ability to work independently with a goal-oriented mindset
• Experience working in a fast-paced environment and handling multiple tasks
Why work in Hounslow, Gbr
Hounslow is a vibrant area known for its diverse community and cultural richness. The location provides excellent transport links, making it convenient for commuting. The presence of various businesses and amenities offers a dynamic work-life balance, supporting both personal and professional growth
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