Worldwide Companies City

Job Descrption

Technical IT Support Engineer - 1st / 3rd Line

About The Firm

Join the global IT support team of a leading US Law Firm, based in London. As part of this team, you will provide IT support to users in the London office - the firm's largest satellite office, which has impressively doubled in recent years. Although based in London, you will play a crucial role in supporting multiple offices across the globe.

About The Role

This role is perfect for someone who seeks broad exposure to 1st and 3rd line support and device management. You'll support a wide range of technologies, including desktops/laptops, mobile devices, applications, and elements of network and server infrastructure. ??

If you have experience in a professional services environment - ideally legal - and pride yourself on a service-centric approach, this is the perfect role for you.

Technical Experience Required
• Microsoft Office 365 Suite
• Microsoft Teams
• Adobe
• iManage Document Management Software
• Windows... operating system
• Basic hardware support for iOS devices, printers, laptops
• Network troubleshooting
• Remote connectivity troubleshooting, including Zscaler VPN

If you're looking to join a close-knit team, working from a beautiful office with stunning views of the city, while gaining hands-on experience across 1st to 3rd line support, this role is for you. You'll also have the exciting opportunity to occasionally travel in Europe.

Apply today to take the next step in your IT career.

Technical IT Support Engineer - 1st / 3rd Line

Your CV has been submitted successfully.

 Send CV

 Send CV