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Customer Valet Driver - The Victoria at Grosvenor Casinos
London, United Kingdom
Job Descrption
Company Description
Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.
We are set to enhance our vision with an upcoming 16 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.
With the biggest poker room in the UK, two floors of live gaming as well as an engaged & welcoming team, what's not to love?
At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play-they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!
As we embark on an exciting period of growth, there's never been a better time to join our team. We're committed to customer... excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as
Job Description
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver, you will make that all important first and last impression on our customers as they arrive at and leave the casino.
You will be responsible for parking and returning customer cars ensuring the security of their vehicles, and supporting our reception team during peak times.
You will;
• Ensure through your professionalism, appearance and interaction that your customers feel their car will be looked after safely and securely.
• Be committed to providing the highest level of customer service ensuring your department is always cleaned and maintained.
• Make sure no unauthorised vehicles are parked in the unit's car park, or in any parking spaces reserved for or allocated to the unit.
• Maintain the casino VIP car to the highest standards of cleanliness.
• Ensure you behave in a way that promotes safer gambling.
Qualifications
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver, you will make that all important first and last impression on our customers as they arrive at and leave the casino.
You will be responsible for parking and returning customer cars ensuring the security of their vehicles, and supporting our reception team during peak times.
You will;
• Ensure through your professionalism, appearance and interaction that your customers feel their car will be looked after safely and securely.
• Be committed to providing the highest level of customer service ensuring your department is always cleaned and maintained.
• Make sure no unauthorised vehicles are parked in the unit's car park, or in any parking spaces reserved for or allocated to the unit.
• Maintain the casino VIP car to the highest standards of cleanliness.
• Ensure you behave in a way that promotes safer gambling.
Additional Information
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