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Job Descrption

Are you a talented and motivated individual with a passion for providing exceptional customer service? ErekInvest Ltd. is a growing startup specializing in Real Estate advisory and Citizenship by Investment Services. We are seeking a Customer Advisor to support our young and dynamic team. As a Customer Advisor for Global Mobility, you will play a pivotal role in guiding our clients through the Citizenship by Investment process and ensuring a seamless and personalized experience.

Tasks
• Provide expert guidance and consultation to clients interested in Citizenship or Residency by Investment opportunities.
• Assist clients in understanding the available investment programs, eligibility criteria, and documentation requirements.
• Manage client inquiries via various communication channels, including phone, email, and in-person meetings.
• Participate in brainstorming sessions, where your perspectives will help shape the startup's direction.
• Collaborate closely with our external... partners to facilitate the application process for clients.
• Demonstrate your commitment to delivering service excellence, upholding the startup's reputation.
• Stay informed about industry trends, changes in regulations, and new investment opportunities.

Requirements
• Bachelor's degree or higher from an accredited institution.
• Fluency in English and Russian
• Strong interpersonal skills and the ability to empathize with clients from diverse cultural backgrounds.
• Work authorization in the UK is required. EU/Swiss or Israeli Passport would be a plus.
• Previous experience in customer service, financial services, or the legal field is a plus.
• Detail-oriented with excellent organizational and time management skills.

Benefits
• Competitive compensation reflecting your contributions to the growth of our startup.
• Joining a vibrant and close-knit team where your input truly matters and your ideas can shape company decisions.
• Hands-on experience in an entrepreneurial setting, gaining insights into various aspects of the business.
• Participate in brainstorming sessions and witness the transformation of innovative ideas into reality.
• Flexibility in work arrangements, recognizing the importance of work-life balance.
• Engaging company culture with team-building activities, outings, and events.
• Exposure to the exciting and evolving field of Citizenship by Investment and global mobility.
• Contributing to the startup's growth journey, potentially leading to expanded roles and responsibilities as the company expands.

If you are an ambitious, language-proficient individual who thrives in a startup environment, eager to learn, and ready to make a tangible impact, we encourage you to apply. To take the first step, submit your resume and a brief cover letter detailing your qualifications, language skills, and your passion for being a part of a dynamic startup team

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