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Job Descrption

Company: Alain Charles Publishing

Location: SW1W 0EX

Position: IT Administrator

Job: Full-time

Type: Temporary Contract (with potential for permanent placement)

Salary: £27K/yr - £33K/yr

Company Description

We are a dynamic multimedia company specializing in B2B multimedia services. Committed to excellence and driven by a passion for delivering exceptional results, we are seeking a highly motivated IT Administrator to join our multimedia business.

Role Description

We are seeking a proactive and skilled IT Administrator who will be responsible for administering corporate software systems, managing IT equipment, and providing comprehensive support to our team. This position requires a strong understanding of IT systems, network administration, and exceptional problem-solving abilities. The ideal candidate will be a reliable professional who can effectively manage our IT infrastructure and assist colleagues with their technical needs.

Responsibilities

Corporate Software... Administration:
• Administer and maintain corporate software systems, ensuring they are functioning effectively and securely.
• Manage user accounts, permissions, and access controls within corporate software environments.

Hardware and Equipment Management:
• Procure, maintain, and administer computers, office equipment, and other IT-related hardware.
• Ensure that all equipment is up-to-date, fully operational, and compliant with company standards.

IT Support:
• Provide IT support to colleagues, troubleshooting and resolving hardware, software, and network-related issues.
• Use help desk software to manage and resolve IT service requests promptly.
• Offer remote support using remote control tools when necessary.

Onboarding Assistance:
• Assist in the onboarding process for new employees by setting up their workstations and ensuring they have access to necessary systems and tools.
• Provide basic training on IT systems and procedures as part of the onboarding process.

Knowledge Maintenance:
• Stay up-to-date with IT support, help desk procedures, products, and services.
• Continuously update knowledge of best practices in IT administration and system security

Requirements & Skills:
• Proven experience in managing network servers and IT infrastructure.
• 3 years of experience in IT roles
• Expertise in ensuring all systems are up-to-date, secure, and running smoothly.
• Proficiency with Windows Active Directory and Entra ID.
• Excellent troubleshooting skills with a strong analytical mindset.
• Knowledge of help desk software and remote control tools.
• Solid understanding of best practices in IT administration and system security.
• Strong interpersonal and communication skills, with the ability to interact effectively with colleagues at all levels.

Preferred Qualifications:
• Bachelor's degree or equivalent in Information Technology, Computer Science or a related field
• Experience as a Zoho Directory Admin.
• Familiarity with the Zoho software suite.
• Knowledge of Microsoft SQL.
• Experience with Amazon Web Services (AWS).

At Alain Charles Group, we prioritise innovation, collaboration, and professional development. This role presents an outstanding opportunity for a motivated and enthusiastic IT Administrator to gain hands-on experience in a dynamic environment and enhance their expertise within a forward-thinking organisation.

Alain Charles Publishing is equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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