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Job Descrption

Transportation Coordinator / Executive

Company Name: TourAxis - with brands under Expat Explore and Group Tour Shop

Job Title: Transportation Coordinator

Description:

Do you thrive in an environment where you know you can get the best out of business relationships? Are you proactive and thrive on your ability to solve problems and collaborate with suppliers? Are you looking to work for a Tour Operator that is innovative and fast-paced? If yes, then we would like to hear from you.

We are looking for a Transportation Coordinator to work in our Operations Department. The primary duty of the Transport Coordinator is to ensure that all transportation bookings are coordinated, suppliers are updated, and day-to-day transportation-related operational tasks are completed on time under the direction of the Transport Supervisor.

You will be responsible for supporting tour operations with the day-to-day transport related requirements including:
• Managing supplier relationships within the... transport needs, coach suppliers, ferry companies, and drivers.
• Booking and allocating tours relating to our coach needs and following up on confirmation while maintaining our budgets.
• Booking our ferry crossing with multiple providers and keeping the relationship up to date with any relevant changes.
• Sending schedule updates and final requirements on the bookings.
• Updating suppliers on our relevant Tour documents and answering queries.
• Following up on invoice queries and working closely with our accounts department.
• Maintaining our driver relationship by keeping them up to date with any booking changes and drivers' hours.
• Assessing feasibility of new tours/modifications to existing ones.
• Managing coach permits.

Department: Operations

Location: London Office - Greenwich

Work Schedule: Full time 9am-5pm Mon-Fri (Hybrid possible)

Salary: TBC - £28-£30

Reports to: Transport Supervisor / Manager

Skills & Experience:
• Industry experience: Experience from a similar role within coach touring operations/transportation/logistics is preferred.
• Ability to work well under pressure and make calm and informed decisions.
• Ability to use initiative and think outside the box.
• Ability to multitask effectively.
• Excellent attention to detail.
• Excellent communication & relationship building skills.
• Time-management and organizational skills, able to meet tight deadlines.
• Self-discipline - Continue towards meeting your objectives without being prompted to do so.

Requirements:
• Tour Operator experience or Transportation Experience: min 2+ years.
• Excellent computer and communication skills.

Personality Traits Required for the Role:
• Forward thinking and proactive.
• Solutions focused.
• Excellent people skills and ability to relate to different personalities.
• Outgoing and sociable - Team player.
• Eager to learn and develop.
• Excellent communication skills - another European language in addition to English would be an advantage.
• Excellent organization.

Summary of Duties & Main Responsibilities:

The primary duty of the Transport Coordinator is to effectively manage external transport suppliers efficiently and effectively. This includes:
• Arranging the allocation of work to suitable transport suppliers.
• Ensuring suitable vehicle and service standards are maintained.
• Ensuring suppliers meet our procurement standards.
• Maintaining positive relationships with suppliers.
• Emergency response - following incident management procedure and working on an on-call basis on occasion.
• Assisting colleagues in the transport team with other tasks depending on workload.

Interested candidates should send their application plus a copy of their CV to View email address on click.appcast.io .
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