Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Core working hours are Monday - Friday, 7am - 7pm.

The purpose of the role is to lead and manage an off-site Professional Scientific Services (PSS) team of analytical staff to ensure that team is operating at the highest quality and productivity standards, have high morale and retention, and the agreed client requirements are entirely satisfied and that client expectations are met or exceeded through effective leadership and quality operational management.  This person will be the key point of contact for the client on a day-to-day basis.

• Effectively coordinating and managing the PSS team so that productivity, quality, documentation, work schedules, safety and housekeeping is run at maximum efficiency.
• Ensuring that the client gets the best possible service by continually reviewing best practice in relation to both commercial and quality issues and ensuring 100% ethical work standards and GMP compliance.
• Development, coaching, motivation, and morale of team members through effective teambuilding and use of reward and recognitions systems celebrating team success.
• Communicating regularly with the client and Eurofins to ensure information is shared effectively and actions are taken immediately.
• Reviewing and approving all relevant documentation in a timely manner and ensuring that it communicated, documented, filed accurately, and compliant with the required standards.
• Reviewing and improving commercial work practices. 
• Forward planning of activities in order to maximise the use of client resources during training periods.
• Ensuring that work is scheduled and cross training takes place so that the service levels agreed with the client are achieved. 
• Performing analysis if required by shortage of personnel or other circumstances
• Ensuring that all analysts are trained and have completed training records for all tests and other training completed.
• Performing out performance appraisals with staff as part of the overall performance management programme within the organisation.
• Handling any client related queries where necessary and liaising with their team and with personnel from other teams to problem solve these queries if needed.
• Overall responsibility for the cleanliness and tidiness of the PSS team work environment, and the safety of the PSS team on the client site.
• Ensuring equipment is properly maintained
• Ensuring that all laboratory supplies are in place as required by the client.
• To address group local audit findings.
• To participate as required in any investigations associated with the team deliverables.
• To perform routine and non-routine analysis using traditional and modern analytical techniques, as required by the client representative.
• To GMP review analytical data
• To initiate and follow-up OOS results and action limits as per client procedures.
• To collect and measure productivity through agreed metrics as defined in the Service Level Agreement.
• To attend meetings with BMS as required to assess productivity and ensure the group’s capacity is fully utilised.  This will include presenting performance metrics to demonstrate efficiency and quality service levels. 
• To have a clear understanding of the client relationship and service goals.
• To ensure that all decisions are handled with client service in mind.
• To ensure uniformity, reproducibility and reliability in all work practices.

Qualifications

• A sound, fundamental knowledge of Chemistry is essential.
• At least 4 years’ relevant experience of pharmaceutical analysis in a development laboratory.
• Experience with traditional analytical techniques as well as modern instrumental equipment (HPLC and UV spectroscopy).
• Thorough understanding of chromatographic techniques.
• Excellent leadership skills and previous supervisory experience.
• Previous responsibility for approving valid analytical measurements.
• Good understanding of requirements for working in a GMP environment.
• Ability to quickly learn new processes.
• Ability to work using fully electronic media, including MS Office.
• Ability to communicate clearly and to form strong working relationships with colleagues.
• Ability to work on own initiative and be capable of developing solutions to problems as part of a team.
• Willing to operate in a flexible manner and be able to switch priorities at short notice.
• Good team player, organised, accurate, have strong documentation skills.
• Passionate about quality and client service.
• Good communication skills both internally and externally.

Additional Information

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Life Assurance (4 times annual salary)
• Holiday Purchase Scheme
• Enhanced Maternity, Paternity and Adoption Pay Scheme 
• Company Pension Plan
• Employee Assistance Programme – 24/7 confidential support.
• Free car parking
• Worldwide career opportunities
• Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 
 
Your data 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
 
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
 
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. 

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/