Eurofins Scientific is a leading international group of laboratories with over EUR 3.5 billion annual sales and nearly 61,000 employees with a network of 900 laboratories in over 60 countries. Eurofins has a network of over 30sites in the UK and the Group provides an unparalleled range of over 100,000 reliable and validated analytical methods and support services to the pharmaceutical, food, environmental and consumer product industries, and to governments.
The Civil Law Cluster (CLC) offers a complete collection & analytical service to many different industries for pre-employment, random and ‘for cause’ workplace testing, plus DNA, toxicology and Alcohol monitoring to Family Law cases, using toxicological expertise to interpret results and provide reports to customers.
Our Vision: The leading provider of alcohol & drug testing across the UK&I.
Being the trusted partner to government institutions, corporations, SME’s & legal services companies to provide Drug, Alcohol, toxicology and DNA testing services to meet legislation, social and regulated standards to enhance safety and wellbeing in the workplace, institutions and family life.
Eurofins CLC is part of Eurofins Forensic Services (EFS) was created as a discrete business within the Eurofins group. EFS employs nearly 700 staff across 7 sites in the UK and is the market leader for the provision of forensic services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies and is the largest private forensic service provider in Europe. All of our forensic analytical services are accredited to the ISO17025 international quality standard and are subject to regular review and scrutiny by the United Kingdom Accreditation Service (UKAS).
Location: Tamworth (EFS Midlands) UK
Contract: Permanent
Salary: Competitive
Hours: 37.5 hours per week full-time (Monday to Friday)
The Role
To support the CLC (Civil Law Cluster) operational teams with internal and external customer communication, sales enquiries, quotes, order management, collection bookings, sample tracking, thought to result reporting, invoicing and general administration.
Including but not limited to regular liaison with external and internal customers, call handling, tracking CLC Customer services KPIs, providing reports, dealing with sample progress tracking & reporting.
Key Responsibilities and Accountabilities
The Ideal Candidate
Preferred Knowledge, Experience and Technical Skills
Person Specification
Company Benefits
In return for your hard work and loyal service, we will offer you a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, buy and sell holiday. In addition, we also offer the following:
Important Notice for Candidates
Due to the highly sensitive nature of the work we undertake on-site, applicants should note that security clearance may be required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV3 and SC), as such any criminal convictions may prevent you from gaining security clearance.
In addition, they may be required to undertake drug and alcohol testing prior to commencing employment.
The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.
Find out more in our Eurofins career page: https://careers.eurofins.com/