Company Description

About Us

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Job Purpose

Salary             Competitive 

Location          Tamworth

Hours               37.5 per week

Contract           Permanent 

Closing Date    19th April 2024

The primary purpose of this role is to conduct the administrative duties for both our Midlands and Heathrow warehouses on a day-to-day basis whilst supporting the Midlands warehouse operationally when required.

Key Responsibilities

• Management of the Midlands warehouse inbox.
• Creating pick lists and billing order.
• Communicate stock information to relevant stakeholders.
• Support warehouse operations when needed.
• Place consumable orders for the warehouse.
• Ensuring consumables orders are sent in appropriate timing to other EFS sites using our collection network.
• Use COUPA to run reports and monitor warehouse OHB.
• Liaise with suppliers to ensure orders arrive to the warehouse when needed.
• Work with our Heathrow Market on their administrative needs.
• Monitoring our frozen archive retrieval requests.
• Process orders for our Civil Law Cluster and shipping them out in a timely manner.
• Liaise with our WDT Laboratory on their shipments.

Essential knowledge, experience and technical skills

• Excellent customer services skills, involving direct customer contact within an office/laboratory environment
• Good administrative skills
• IT literate, including Word, Excel and Outlook
• Excellent attention to detail
• Understand the confidential nature of the business and can apply discretion at all times
• Excellent communication skills
• Excellent time and process management skills
• Ability to direct staff and effectively manage a process
• Strong decision maker
• Continual improvement mind-set, ability to react well to and embrace change
• Good interpersonal skills with the ability to develop and mentor others

Qualifications

Preferred knowledge, experience and technical skills

• Previous supervisor/management experience
• Previous experience of managing a workflow
• Strong CLIMS knowledge
• Awareness of the submissions process.

Person Specification

• Accountability
• Integrity
• Attention to detail
• Customer Focus
• Ability to work effectively in a team and to collaborate with other operational teams
• Ability to make decisions in the absence of the Submissions Manager
• Openness to change
• Sensitivity to others

• Delivering results and striving to continually improve the results
• Communicate and work co-operatively with others (within the team, with other departments / sites or external associates) focusing on a collective rather than individual goal.
• Showing resilience and tenacity to deal with the pressures of a high throughput environment with changing priorities.
• Makes timely informed decisions that take into account the facts, goals, constraints and risks.

Additional Information

Additional Information

Company Benefits 

In return for your hard work and loyal service, we will offer you a competitive salary, a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, purchase & sell holiday. In addition, we also offer the following:

• Life Assurance (3 times annual salary) 
• Company Pension Plan 
• 25 days Annual Leave plus Bank Holidays, increasing to a maximum of 30 days  
• Employee Length of Service Rewards and Yearly Recognition Schemes 
• Everyone who joins our team also gets access to Perk box, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
• Employee Assistance Programme
• HealthCare Cash Plan membership
• Enhanced company sick, maternity and paternity pay scheme
• Refer a friend scheme
• Subscription to wellbeing support 24/7 

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/. In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

Due to the nature of the work we undertake on-site, you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises.  This also applies to persons involved in clay pigeon shooting, and those who regularly use any cartridge based tools such as nail/stud guns.  Please provide details on your application.

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy.  Information about how your data is used and the basis for processing your data is provided in the organisation’s applicant privacy notice.

Find out more in our Eurofins career page: https://careers.eurofins.com/