Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What’s it all about?

Visa Click to Pay brings the ease and simplicity of contactless to the way you pay online.  As Head of Click to Pay (Europe)- you will be eliminating manual key entry and to need to remember passwords to drive the future of online checkout - Visa Click to Pay.  .

What we expect day to day…

Product Strategy and Development

• Be responsible for the EU strategy and delivery of the Click to Pay to improve and move the web checkout experience forward.

• Manage a team of experienced Product Managers to evolve of Visa’s Click to Pay offerings including driving European adoption and developing world leading solutions based on these standards (EMV, W3C, FIDO, etc.)to move digital payments forward.

• Ensure strong focus on consumer needs with deep market knowledge, client feedback, insights and research

• Conceptualize and co-create innovative capabilities and features with digital partners and enablers combining Visa capabilities and partner capabilities to test new use cases, product features and recommended deployment approaches.

• Lead the team and be accountable for developing an interoperable Click to Pay features for European markets.

• Broaden the existing and upcoming Click to Pay use cases, channels and verticals including web guest checkout to multi-rail capabilities.

• Enhance Visa’s Click to Pay solutioning capabilities rollout with fast go-to-market through agile development methodology with internal products teams and partner technology teams

• Work closely with industry and internal partners across the organisation to understand market needs and enhance Click to Pay with improvements that lead to better competitiveness

Commercial Management

• Develop the GTM strategy and commercialisation plans for Click to Pay in Europe

• Establish pricing strategy and develop cases, financial projections with EU Pricing and Finance teams.

• Collaborate with business partners including Risk, Client Services, Legal, Privacy, Government Engagement.

• Collaborate closely with the Global Digital, and Authentication products teams on Visa’s global strategy and product roadmap ensuring EU requirements are championed through strong cases & client demand

• Deepen client engagement with propositions that solve their problems, identifying those features that can scale and drive revenue to Visa while creating resonance with our clients

• Be responsible for features roadmap for Click to Pay in Europe with a keen eye on global interoperability

• Drive adoption in European markets and look at commercial opportunities to scale/distribute that allows for broadening Click to Pay across new markets, and expanding in existing markets

• Provide regular updates and reporting to leadership levels of Visa management on metrics and objectives, adapt overall programme tactics and strategies to address challenges/issues/opportunities

• Support key priorities and initiatives from both Global and European leadership as required

• As requirements of this role evolve, adapt to growing needs of the team and broader products organisation

Team

• Define budget, resources and skill-set required to achieve Click to Pay strategy

• Build Click to Pay team (hub and cross-functional) and define its modus operandi

• Onboard, nurture and develop the Team’s talent

• Manage all team operations (e.g., budget, planning, expenses, etc.)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Senior level experience working in product development and commercialisation in Click to Pay, authentication, and identity within the payments technology sector
• Deep expertise, and perhaps even active contributor, in the development of global standards for authentication, digital identity and/or web security incl, from W3C, IETF, EMVCo, FIDO, NIST/NCSC.
• Strong people leader with passion for developing team of diverse talent, from deep technical abilities, solution architects and business development
• Demonstrated capabilities in partner engagement at C level – communication, presence, and thought leadership
• Rigorous problem solver, ability to transpose business, financial and technical understanding to relevant market inputs with sales and product teams as well as with external client discussions – leading to commercial & revenue opportunities
• Deep understanding of how to scale and distribute products/services within a technology company
• Proven experience in leading scrum teams in an agile environment
• Curious and inquisitive problem solver – thrives in difficult and big problem spaces
• Ownership and driving impact are important aspects to the role, must have the approach to fully understand and quickly overcome commercial, technical, industry and internal challenges to succeed
• Comfortable in iterative and continuous change to maximise opportunities and drive efficiencies
• Strong ability to progress solutions and improvements with urgency and prioritised focus for commercial and strategic benefits for our customers and Visa

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.