Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Global Business Optimisation team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic consultants and data analysts are authorisation experts and work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences.  By coupling in-depth analysis of cardholder behaviour with Visa’s world-class products, digital offerings, and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

As part of the Client Services (CS) organization, an Authorisation Insights Delivery Consultant will help to deliver this vision to our clients.  In this role, you will use subject matter expertise in authorisations, authentications, analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers, merchants and processors.

This role derives analytic insights on client authorisation performance and helps to deliver findings from those analyses to external and internal stakeholders. Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. 

This role be actively involved in helping the team create, manage, and deliver actionable insights to both internal and external stakeholders. 

Specific activities may include:

• Generating and leading presentations of complex data and content to clients in an accurate, understandable and engaging manner taking into consideration that stakeholders have varying degrees of analytical and technical expertise by translating analysis and insights into stakeholder & client language
• Creating and presenting Authorisation analytics deliverables to colleagues in the analytics team and other internal stakeholders
• Providing analytical support to a combination of external Visa clients and colleagues in the GBO team, deliver SME training and contribute to projects across Visa with the aim at influencing decisions and mandates around Authorisation
• Getting to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses.
• Combining and analysing disparate data sources and derive insights in a Big Data environment
• Working with a pan-European team located in multiple locations and contribute to global projects on  Authorisation
• Proactively facilitating the overall analytic delivery strategy for the organization
• Proactively creating, leading and running campaigns and advising Visa clients to get the best Authorisation performance
• Making sure the data assets within the team are always updated and reflective of the changes in the payments ecosystem or the new Visa mandates/products
• Contributing to building and managing highly strategic reports, with the aim at increasing the knowledge and understanding of the Authorisation process
• Assisting in the presentation of complex data and content to clients in an accurate, understandable, and engaging manner
• Following a project through the whole lifecycle, from initial stakeholder engagement to report creation, to insight delivery and follow up
• Comparing client performance against industry best practices with a shrewd eye towards identifying performance and/or profitability improvement opportunity
• This role is expected to quickly ramp up knowledge of specific Authorisation initiatives with the target of leading on them within 6 months

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• A genuine passion for the payments ecosystem
• Bachelor’s or Master’s degree or equivalent
• Knowledge of the Authorisation process is necessary
• A good working knowledge of analytics methodologies, confident reading and understanding data analysis
• Knowledge of SQL, Tableau, automation and other big data skills is necessary
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
• Confidence working in a high pace and dynamic environment, following several work streams at the same time
• Experience working in an insight delivery environment with a proven record of creating business value from data
• Great analytical, quantitative and client presentation skills
• Proactive, curious, problem solver with experience of being a self-starter and has a willingness to learn
• Flexible, adaptable and able to think quickly
• Strong verbal, written, and interpersonal skills are required
• Fluency in English is required while knowledge of an additional European language is a plus
• A minimum of 4 years of experience in a corporate environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.