Company Description

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

What is all about ?

The Product team are responsible for creating and building market leading product portfolio driving growth and profitable revenues and adding sustainable value to the business.

The Network team are responsible for executing key activities related to integration delivery for network partner implementations. This is a Senior Business Analyst role with responsibility for defining the solution capabilities and services that we offer, supporting and completing key integration activities for complex and critical network partners, interpreting business requirements, and identifying improvements to our integration platform as well as supporting delivery teams.

This may include:

• Completing and supporting key integration activities outlined in the implantation handbook
• Support with assessment of complex and critical network partners to validate capabilities align with Visa Payment Limited minimum standards
• Define user stories for integrations based on specific network partner considerations, creating, and leveraging templates to standardise user story sets as far as possible
• Presenting complex and critical network feature demos to relevant Visa Payment Limited stakeholders during sprint demos
• Leading best practice analysis of payment message specifications and payment data mapping across multiple payment schemes and financial institutions
• Driving the standardisation of business and integration analysis across multiple markets and countries
• Participating in agile / scaled agile ceremonies such as sprint planning and daily stand-ups
• Ensuring the product meets business needs - Collaborate with the scrum team during build to ensure the solution meets business needs
• Producing key documents required for standardized integrations, including connectivity, field mapping, and new Network Product components where relevant
• Attending calls with Network Partners, Operations, and other relevant Stakeholders within the integration chain to discuss and resolve any gaps or issues identified within the analysis to minimise deviations against minimum standards
• Support product owners with backlog refinement by ensuring Network Product user stories are appropriately captured
• Provides training and ongoing guidance and knowledge transfer to junior and less experienced Business Analysts to help grow the team’s capabilities
• What we expect of you, day to day
• Review technical specification documents provided by Network Partners to define field mapping, technical connectivity and security requirements and ensure design is compliant with regulatory and security policies and agreed Network integration standards
• Present integration requirements to developers to ensure the requirements for connectivity, security and message mapping are clearly documented and understood
• Review field mapping requirements produced by Network Product analysts and support validating fields (particularly re-purposed fields) are compliant
• Present and explain integration design requirements to relevant Visa Payments Limited stakeholders to obtain sign-off before initiating integration build
• Work closely with Product Owners and Business Analyst to ensure integration design requirements are accurately captured in Jira
• Report progress on technical analysis and escalate any critical risks or issues to the Network Lead
• Adhere to and support enhancements to the governance processes across integration cycle
• Define test cases and test messages
• Review and supervise those of junior analysts
• Support development and QA team through sprint with functional queries
• Work to scaled agile methodology, participate in daily stand-ups, backlog refinements & other ceremonies
• Provide guidance and functional support to Business Analysts to help grow their knowledge and enable their development
• Analyse & review Network Product KPIs (Key Performance Indicator) and Network Product performance and support with developing monitoring tools and applications

Qualifications

Basic Qualifications

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)

Preferred Qualifications

• Bachelor’s Degree or equivalent professional experience
• Senior Integration Analyst / Senior Business Analyst experience across multiple project types within the financial services / payments industry
• Demonstrate in-depth knowledge of international payments, European payment standards, scheme rules, payment processing technologies and regulations
• Previous experience in Business / Systems Analysis or Quality Assurance
• Experience mentoring, managing, and supporting junior team members
• History of working closely and effectively with diverse teams to elicit requirements from stakeholders
• Demonstrable experience (5-9 Years) in the payments industry, specifically in cross border payments, with a good understanding of My Standards, SWIFT (MT and MX) and ISO20022, message standards, ACH payments, global instant payments schemes, including UK FPS, SEPA Instant, Singapore FAST etc
• Proven experience working in an Agile methodology environment (e.g., SCRUM, DSDM, Lean/Kanban) and ideally scaled agile methodology
• Best practice in writing user stories
• Experience of dealing with high complexity projects and involving multiple stakeholders
• Good technical understanding of web applications and APIs including swagger, xml, JSON, schemas, fixed width formats and other message formats/syntax
• Knowledge of cross-border payment regulations including EU (European Union) Wire Transfer Regulations
• Great intellectual agility and attention to detail
• Experience with JIRA and Confluence
• Experience with data mapping tools (ideally Trace Transformer or SWIFT Translator)
• General understanding of Java development and databases
• Ability to work under pressure, both in terms of deliverable deadlines, but also in terms of communication with managers and resources under tricky situations and deadlines
• Excellent interpersonal communication and teamwork skills and the ability to build and maintain strong relationships with clients, vendors, senior managers, and all Visa Payments Limited staff using collaborative approach
• Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, and SharePoint
• Strong written and verbal communication skills including technical writing skills.
• Ability to define best practices for payments analysis

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.