Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Description

The Senior Director or Vice President of Acceptance Solutions for CEMEA will be accountable for developing and delivering the regional Acceptance Solutions roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services (“VAS”).  More specifically, this leader will partner with global Product and regional Sales teams to deeply understand regional nuances for seller-centric VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients, this may include requirements for new VAS products relevant to the region.  This will require consistent interaction with global Acceptance Solutions leadership to inform the direction of the central Product roadmap – often acting as a regional extension of this central team. The role is based in Dubai, UAE and reports to the Regional SVP for VAS.

This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  Close collaboration with both regional and global leaders is essential, as is a deep experience in Product development, product commercialization and client engagement.  The focus of the role is development of GTM strategy and delivery of client-relevant Acceptance Solutions for the region, however, this leader must also have a solid grasp of the commercial dynamics to generate sustained, scalable revenue streams from these Solutions.  A commercial mindset is especially key as this leader will help extend the value of Visa’s Acceptance Solutions beyond traditional processing deals, ensuring they are relevant to a wider set of clients and resale partners. 

The selected leader will have a proven track record of success in fast-paced environments with demanding timelines, and will be equally comfortable interacting with “C-suite” executives and junior team members.  Finally, this leader will be accountable to grow and nurture a new and diverse team.  This “ground-up” dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Responsibilities,

• Develop and execute on a multi-year strategy for the regional Acceptance VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth).
• Closely partner with Global Acceptance Product leaders to deliver on-time, on-budget Acceptance VAS Products in the region (e.g., Products that solve the needs of sellers such as enterprise to micro merchants, acquirers, payment facilitators, marketplaces, and software players who have embedded payments within their offering). This may include product enhancements to existing VAS to meet regional requirements as well as development of new VAS products.
• Support and deliver regional product roadmaps that extend Visa’s relevance beyond our core network assets.  This includes,
  • Structure solutions to address challenges among regional Acceptance clients,
  • Align regional priorities with Objectives and Key Results for Visa’s Global Acceptance Solutions business,
  • Identify and inform the Global Acceptance Solutions product leaders of local market changes, client feedback, and product requirements,
  • Deliver best in class Products and services that exceed client expectations,
• Drive continuous innovation and outsized revenue growth through disciplined iteration of both short-term revenue opportunities and longer term “big bets.”
• Explore opportunities for partnering with 3rd party vendors and reselling their solutions as VAS to complement Visa’s offering.
• Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy.  This includes,
  • Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs, Collaborate with key stakeholders including Sales, CS, Marketing and Corporate Communication to execute the GTM strategy,
  • Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions,
  • Enable Visa and partner Sales channels,
  • Inform pricing guidelines with market intelligence, and
• Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments, which are tightly aligned with Product roadmaps. Architect client-centric joint solutions including build, implementation, and post-launch optimization,
  • Support selling teams in understanding clients’ business and technical needs and defining solutions to meet them,
  • Link Acceptance Solutions with other Visa Product Domains and Client Segments (Issuing, Risk) to provide greatest value to the client,
  • Deliver technical and product integration demos,
  • Lead a team that provides pre-sales technical advice, and
  • Work with clients through implementation and post-launch optimization.
  • Monitor product performance and identify opportunities for driving usage as well as product enhancements.
• Build and manage a team of Acceptance Solutions specialists within the region, which collectively is seen as an indispensable resource to build and sell next generation Acceptance Solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

To be defined by the People team to ensure appropriate leveling for the region. Business qualifications should include a proven track record of B2B product/solutions development, comfort working within matrixed, ambiguous environments, and deep understanding of the Seller dynamic within the broader payments ecosystem.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.